Part Sales Coordinator

3 weeks ago

Portland, United States Morgan Truck Body Full time

Parts Sales Coordinator

Location: Portland, OR

Do you love helping customers and interacting with them via phone and email, in an effort to support and pursue additional business?

How You Will Make an Impact? 

The Parts Sales Coordinator will process quotes and orders in response to customer calls and making outbound parts sales calls to existing and prior customers. The parts sales coordinator will also support OEM parts sales and the local Buyer/Planner.

The Nuts and Bolts

Answer inbound phone calls for parts sales and provide the caller with parts information, and parts quote.Respond promptly and accurately to email parts quote requests.Research resources to provide correct part(s) for older model bodies where original part(s) are no longer available.Pursue additional business by outbound prospecting with existing and former customers. Assist with current open accounts receivable issues including but not limited to updating internal A/R database, contacting customers for resolution and facilitating any necessary account changes.Communicate with customers regarding expected delivery dates/ship dates for orders, follow-up communication, invoices, and purchase orders.Provide customers with backordered material updates on their ship date and order status.

Required Credentials

Customer service experienceExcellent interpersonal, communication, analytical skillsExcellent organization skillsHigh School Diploma

Preferred Credentials

JDE EnterpriseOne experience or other MRP/ERP system utilized to reference part information.

You Must Be Able to 

Working in an office environment in a seated position a minimum of eight hours per day is required. Individuals may need to sit or stand as needed. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or Lifting as required to file documents or store materials throughout the workday. Proper lifting techniques required. May include lifting up to 25 pounds for files, computer printouts on occasion. The performance of this position may occasionally require exposure to the manufacturing areas where under certain areas require the use of personal protective equipment such as safety glasses with side shields and mandatory hearing protection. Primary environment: ambient room temperatures, lighting and traditional office equipment as found in a typical office environment.

How We Make an Impact 

Celebrating our 70th year as the largest truck body builder in North America, Morgan Truck Body LLC is proud to produce, deliver, and service quality products. With a foundation built on innovative design and quality construction, Morgan has experienced tremendous growth. In addition to dry freight truck bodies, Morgan specializes in satisfying unique and custom truck body needs, including electric vehicles, mobile service units, and refrigerated products, serving farmers, ranchers, contractors, landscapers, equipment and material haulers, and more

Our shared values are the foundation upon which Morgan does business:

Appreciating the people who make our success possible.Acting with integrity in all we do.Delivering results for our customers.Bringing an unbridled passion for our products.

Some of Our Total Rewards

We offer big company perks with small company culture:

Comprehensive benefits package including Medical, Dental, Vision, and Life401(k) Savings Plan with Company MatchTuition Reimbursement Paid holidays and increasing vacation time with years of serviceGenerous Footwear, Eyewear, and Safety Equipment Discount Program Paid Job and Leadership Development training

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