Crisis Hotline Counselor

Overview

Manage the 24 hour triage crisis lines Responsible for dispatching the counselors into the community to respond to calls De-escalate and screen calls for safety Complete brief multi-systemic assessments of crisis situations by phone Document calls and follow up with families as necessary and appropriate We are looking for dedicated, creative, compassionate candidates that are able to recognize and preserve the dignity of those we serve and work cooperatively with the community.

Additional Information

Schedules vary and will be discussed in greater detail during the interview process

Youth Villages responds to crisis calls across the state however the triage teams are solely based out of Knoxville and Nashville, TN 

Qualifications

Requirements

A Master's degree in a clinical or mental health discipline is required

Candidates may be considered if within 6 months of graduating with a mental health or clinical Master’s degree
Degrees that can be considered include: Social Work, Counseling, Psychology, or Marriage and Family Therapy. Other degrees will have to be evaluated further to determine if they meet the qualifications.

One year of clinical experience with youth preferred
Applicants who are provisionally licensed or working towards licensure are strongly preferred (LMSW, LCSW, LPC, LMFT)

Excellent written, verbal, and oral skills
Ability to manage multiple priorities simultaneously
Basic computer knowledge
Ability to maintain a flexible schedule
Counselors must have their own vehicle to use for work purposes as well as have liability insurance

Acceptable driving record - Three or fewer moving violations within the past 36 months

Benefits

Medical, Dental, Prescription Drug Coverage and Vision
401(k)
2 weeks paid vacation
12 paid sick days per year
11 paid holidays

Paid Parental Leave
Mileage & Cell Phone Reimbursement (when applicable)

Tuition reimbursement and licensure supervision

Growth & development through continuous training

Clinical and administrative advancement opportunities

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