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Receptionist
4 weeks ago
Des Moines, United States Newbury Living Full timeNewbury Living is seeking a PRN (as needed) Receptionist. This position will need to be flexible and able to fill in for any shift any day of the week. Different shifts are 7am-3pm, 3pm-11pm, and 11pm-7am for our 24/7 front desk. If you have customer service experience, this may be the opportunity for you. Job Duties and Responsibilities: Answer phone....
Receptionist 7pm-7am
2 months ago
Responsibilities:
1 Answer the switchboard telephones in a timely manner after one to three rings.
2 Be courteous, caring, pleasant and friendly when answering the telephone and greeting visitors.
3 Provide non-medical information for visitors regarding facility policy.
4 Ensure that all visitors, residents, vendors and contractors sign the appropriate registration book.
5 Contact departments to pick up deliveries of various parcels.
6 Limit traffic in the Lobby and Administrative Office.
7 Maintain resident information and maintain confidentiality of all information of residents.
8 Participate in fire and disaster drills by announcing appropriate codes and giving direction to fire/police departments.
9 Contact MOD with patient/visitor concerns. Complete Concern form if necessary.
1 Enforce Pass Privilege Protocol. Contact immediate supervisor regarding problems by ensuring all patients leave the building the appropriate pass as described by their physician.
1 Should maintain excellent attendance by arriving on time for work.
1 Must punch in and out daily to ensure all hours worked are recorded on timecards.
1 Leave personal devices (cell phone, tablet, laptops) locked in a drawer.
1 Keep the front desk and area clean, neat, and organized.
1 Overhead announce “Visiting Hours will be over in 15 minutes” at 7:45 pm.
1 Overhead page “Visiting hours are over” at 8:00 pm.
1 Announce Rock & Roll in a timely manner (every 2 hours)
1 When switching days with co-workers notify supervisor. Only supervisor can alter the schedule.
1 Other duties as assigned by Human Resources, Admissions, and Business Office.
Qualifications:
· High school diploma or equivalent
· Experience in a health care facility