Director Of Engineering

4 weeks ago

New York, United States Gecko Hospitality Full time

Director of Engineering is responsible for the operation, repair and maintenance of all buildings, machinery, and equipment of the property. Responsible for all aspects of the Engineering department to include the proper operation, maintenance and repair of all HVAC, refrigeration, plumbing, electrical, irrigation, life safety, electrical and mechanical equipment/systems. Manage, coordinate, and monitor all guest rooms and public spaces, equipment, and PM programs to ensure the reliability, safety, and comfort of all staff, guests, and residents. Supervise, train, and manage all Engineering staff.


  • Be prepared for each daily activity and review any variations with management and staff.
  • Work shifts are covered with adequate staff, ensure correct staffing during peak periods and high occupancy.
  • Communicate daily with department managers and MOD to assure consistency and pass on pertinent information.
  • Consistently monitor the performance of associates on an on-going basis and provide feedback. Reward, discipline and document associate performance and provide timely counseling. Address associate complaints and resolve problems. 
  • Properly handle all administrative work with regard to interviewing, hiring, performance appraisals and terminations of staff.
  • Select qualified, goal and service-oriented individuals and develop these individuals with clear guidelines to associates.
  • Maintain efficiency in the operation of the staff in a high standard of quality of service and courtesy, bringing total satisfaction to our guests and the hotel.
  • Maintain close control and inventory of supplies and equipment.
  • Prepare and post weekly schedules in accordance to guest needs and staff availability.
  • Conduct frequent hospitality audits to ensure the staff are conducting themselves in the manner appropriate for the department. Ensure SOP are in place and followed.
  • Prepare and submit accident or injury reports when needed.
  • Ensure all guests who experience a problem receive an appropriate response, any promised compensation is delivered, and an appropriate follow-up in a timely and professional manner.
  • Carries out supervisory responsibilities in accordance with Hotel policy and applicable laws.

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Experience:

  • 5 years maintenance experience.
  • 2 years supervisory experience in a similar property of similar caliber.
  • Birchstreet experience preferred.
  • ALICE experience preferred.
  • Inncom Experience preferred.
  • Bachelor’s degree preferred or equivalent combination of education and experience.
  • FLSD Required.


Benefits:

  • Medical, dental & vision
  • LTD, STD & Life
  • 401 w/ match
  • Paid time off 
  • Supplemental discounts & employee offers


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