Senior Industrial Engineer

4 weeks ago

Jupiter, United States Jupiter Medical Center Full time

Ranked #1 for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast.

Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS).

Education / Experience

Bachelor’s degree in Industrial Engineering / Project Management / Engineering Management / or other related field Master’s degree in Industrial Engineering / Engineering Management / Business Administration / Healthcare Administration preferred 5+ years of applicable experience preferred

Qualifications

Advanced training or experience in performing statistical, financial, and strategic analyses. Experience managing healthcare-related projects and familiarity with healthcare provider industry preferred. Previous experience in performance/process improvement projects including but not limited to Lean, Six Sigma methodologies. Excellent communication skills. Customer focused. Excellent attention to detail. Able to prioritize tasks and meet deadlines. Strong interpersonal skills. Ability to progressively probe, analyze and identify root causes of problems, provide practical solutions and negotiate resolutions. Ability to independently manage large, complex projects. Experience in dealing with a wide variety of project stakeholders at all levels. Self-directed and results-oriented individual.

Position Summary

The Senior Industrial Engineer applies strong interpersonal relations and communication skills to provide internal consulting on quality of care, reliability of care, and patient safety.

Delivers education / training process improvement (PI) modules, appropriate continuous improvement methodology and process management support. Identifies key areas of clinical performance improvement that will reduce cost and support clinical areas with an opportunity to improve outcomes. Partners with Decision Support to identify key metrics and obtain advanced clinical/financial data analytics and statistics consultation in support of performance improvement goals and initiatives. Successfully leads project teams independently to ensure on time completion of assigned projects within budget. Provides guidance and consultation when needed, to assure linkage between outcomes of quality, risk monitoring, performance improvement, patient satisfaction and value/financial impact. Develops performance improvement strategies; manages and leads process improvement initiatives – ensuring initiative alignment with business vision and established PI Plan and strategy. Partners with Service Lines to identify value-add projects; drive results and revise plans as appropriate to meet changing needs and requirements. Provides Service Lines, JMC leadership team and other stakeholders with progress reports, including appropriate metrics and statistics. Uses communication and teamwork skills to build and maintain successful working relationships throughout the organization. Listens effectively, builds strong relationships, and openly shares best practices, tools and expertise. Promotes patient, physician and employee satisfaction by uncovering customer needs through open-ended questions and clarifying expectations. Performs other duties as assigned.

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