Sr. Mgr, Enrollment System Build

3 weeks ago

Chicago, United States CHUBB Full time

The Sr. Enrollment System Build Manager is responsible for leading the daily activities and the strategic direction of the internal enrollment system build team comprised of both Case Builders and Sr. Case Builders. 

The Sr. Manager will be responsible for creating workflows, quality control, and speed-to-market solutions that will strengthen standard operating procedures and further scale operations.

In addition, the Sr. Manager leads a business team interfacing with enrollment technology platforms who will execute development activities with the vendor for product deployment, and other enhancements requiring UAT resources. 
 

The Sr. Manager will be a key liaison between internal business units for all licensed enrollment system builds and enrollment deployments. The Sr. Manager is a key stakeholder and business leader, committed to continuous improvement efforts by developing business processes and strategic leadership, that will provide best-in-class customer experience. 

This role should have a strong knowledge of the Selerix enrollment system and will serve as an operational contact for trouble shooting case issues that may arise, as well as to support global development. 

Responsibilities include:

Lead the Enrollment System Build Team  Liaison between external customers, trading partners, and Chubb internal Relationship Management and Sales Teams  Liaison between internal business units to support development and trouble-shooting activities to bring effective and timely solutions Monitor standardized SLAs and KPIs, support management in the regular use of Dashboards and Metrics to optimize the use of business resources  Strong operational discipline with well documented processes, resource models and business continuity plans  Seek to implement effective quality metrics and leverage quality management tools Leverage subject matter expertise and support functions of other internal partners  Manage work intake, prioritization, assignment and maintenance of build processes and applications.  Creation and ensure adherence to control guidelines Participate in and provide analytical support for the design and implementation of new systems  Serve as subject matter expert for the Implementation Management, Relationship Management, and Sales Teams Oversee operational support for the Selerix platform and applications, including issue resolution  Ensure development, documentation, and communication of progress reports to Senior Leadership  Perform team administrative duties including status reporting, team development, and self/peer/project assessment  Carry out personnel management activities including performance management and career development.  Mentor, coach, and guide a staff comprised of 6 to 12 Enrollment System Specialists  Be accountable for productive relationship and performance of external vendors  Maintain a leadership role in setting service direction and ensures standards and policies are maintained and compatible with Client standards. Demonstrate strong ability to influence, prioritize, and manage internal and external customer expectations accordingly Strong working knowledge of the Selerix enrollment platform Strong advocate for organizational excellence, Agile development methods, and Lean process management Excellent interpersonal and verbal and written communication skills, demonstrate strong leadership, and display persistence and patience in endeavoring to fully understand customer needs Exceptional relationship development mindset and ownership with ability to handle conflict with minimal oversight Inventory management knowledge Strong Microsoft Office skills Leadership and Project Management, including managing/developing staff, promoting teamwork and encouraging innovative ideas Strong cultural competency and sensitivity

The pay range for the role is $80,500 to $137,000. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found . The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

  • Sr Mgr, Corporate Accounting

    7 days ago

    Chicago, United States Brookfield Properties Full time

    Sr Mgr, Corporate Accounting page is loaded Sr Mgr, Corporate Accounting Apply locations Chicago, Illinois time type Full time posted on Posted 2 Days Ago job requisition id R2036351 Location Brookfield Chicago - 350 N Orleans Street, Suite 300 Business At Brookfield Properties, we believe retail should be anything but typical. It’s why we’re integrating...

  • Build Campus Mentor

    2 weeks ago

    Chicago, United States Build Inc Full time

    Description: **BUILD, Inc.** (Broader Urban Involvement and Leadership Development) is presently seeking a committed, self-motivated, and innovative individual to join our team. BUILD is a nationally respected gang intervention, violence prevention, and youth development organization based on Chicago’s West Side. Since 1969, BUILD has worked to save lives...

  • Building Girls 2 Women Mentor

    3 days ago

    Chicago, United States Build Inc Full time

    Description: **BUILDing Girls 2 Women Mentor-Full-Time (40 hours per week)** **BUILD, Inc.** (Broader Urban Involvement and Leadership Development) is presently seeking a committed, self-motivated, and innovative individual to join our team. BUILD is a nationally respected gang intervention, violence prevention, and youth development organization based on...

  • Sr Mgr

    1 week ago

    Chicago, Illinois, United States McDonald's Global Technology Full time

    Job DescriptionCompany Description:McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first and demonstrates our competitive advantages to strengthen our brand. We are recognized on lists like Fortune's Most Admired Companies and Fast Company's Most Innovative Companies.Doubling Down on the 4Ds (Delivery, Digital, Drive...

  • Sr Mgr Marketing

    1 week ago

    Chicago, Illinois, United States Molson Coors Full time

    Requisition ID: 30746 A Career in Beer and Beyond: Our purpose at Molson Coors Beverage Company is to brew beverages that unite people to celebrate all life's moments. We've been brewing iconic brands for over 350 years and are now proud to be offering a modern portfolio that expands beyond the beer aisle. We are Talent Brewers with our culture rooted in...

  • Director of Enrollment

    5 days ago

    Chicago, United States National Louis University Full time

    Overview: **Who We Are**: National Louis is a 135+ year old university that has been grounded in the values of innovation, access, excellence, and equity from its inception. As an institution we believe in providing access to educational opportunity and that education is our greatest lever for social and economic mobility. We are a student-focused community...

  • Enrollment Counselor

    2 weeks ago

    Chicago, Illinois, United States Illinois Institute of Technology Full time

    General Description: The Graduate Enrollment Counselor serves as an integral part of the growth of Illinois Tech. This position will have an emphasis on building a domestic pipeline for enrollment to all central graduate programs offered by the university. Working in partnership with the Director of Graduate Recruitment and Marketing, the Enrollment...

  • Mgr, Quality Engineering

    2 weeks ago

    Chicago, United States Panduit Full time

    Mgr, Quality Engineering - IEI page is loaded Mgr, Quality Engineering - IEI Apply remote type Hybrid (Telecommuting eligible) locations USA IL Lockport time type Full time posted on Posted 2 Days Ago job requisition id R-20570 At Panduit, Our People Make the Difference. We're looking for individuals who share our passion for innovation, diversity and...

  • Enrollment Specialist

    7 days ago

    Chicago, United States National Louis University Full time

    Enrollment SpecialistID 2024-1352Job LocationsUS-IL-ChicagoCategory Admissions/EnrollmentPosition Type Staff (Full-Time)OverviewWho We Are: National Louis is a 135+ year old university that has been grounded in the values of innovation, access, excellence, and equity from its inception. As an institution, we believe in providing access to educational...

  • Enrollment Specialist

    2 days ago

    Chicago, United States National Louis University Full time

    Enrollment Specialist ID 2024-1400 Job Locations US-IL-Chicago Category Admissions/Enrollment Position Type Staff (Full-Time) Overview Who We Are: National Louis is a 135+ year old university that has been grounded in the values of innovation, access, excellence, and equity from its...

  • Enrollment Specialist

    2 days ago

    Chicago, United States National Louis University Full time

    Enrollment SpecialistID 2024-1400Job LocationsUS-IL-ChicagoCategory Admissions/EnrollmentPosition Type Staff (Full-Time)OverviewWho We Are: National Louis is a 135+ year old university that has been grounded in the values of innovation, access, excellence, and equity from its inception. As an institution, we believe in providing access to educational...

  • Enrollment Specialist

    4 weeks ago

    Chicago, United States National Louis University Full time

    Enrollment Specialist ID 2024-1352 Job Locations US-IL-Chicago Category Admissions/Enrollment Position Type Staff (Full-Time) Overview Who We Are: National Louis is a 135+ year old university that has been grounded in the values of innovation, access, excellence, and equity from its...

  • Enrollment Specialist

    5 days ago

    Chicago, United States National Louis University Full time

    Overview: **Who We Are**: National Louis is a 135+ year old university that has been grounded in the values of innovation, access, excellence, and equity from its inception. As an institution, we believe in providing access to educational opportunity and that education is our greatest lever for social and economic mobility. We are a student-focused community...

  • Enrollment Specialist

    2 weeks ago

    Chicago, United States National Louis University Full time

    Overview: Who We Are: National Louis is a 135+ year old university that has been grounded in the values of innovation, access, excellence, and equity from its inception. As an institution, we believe in providing access to educational opportunity and that education is our greatest lever for social and economic mobility. We are a student-focused community...

  • Project Manager

    7 days ago

    Chicago, United States Ardmore Roderick Full time

    Ardmore Roderick is a full-service civil engineering firm providing infrastructure design, construction services and program management to a variety of agencies. Headquartered in Chicago, we have offices in Champaign, IL, Orlando, FL, Philadelphia, PA. Position Scope and Definition: Supervises, directs, and coordinates design and project management including...

  • Sr Mgr Regional Procurement

    7 days ago

    Chicago, United States Reworld Full time

    Who we areFor more than 40 years, Reworld has been a leader in sustainable waste solutions, providing our customers with innovative solutions that help them achieve carbon-negative outcomes. Our VisionReworld is leading the charge to a carbon-negative future through revolutionary sustainable materials management solutions that reduce, reuse, recycle and...

  • Sr Mgr Regional Procurement

    5 days ago

    Chicago, United States Covanta Full time

    Who we are For more than 40 years, Covanta has been at the forefront of sustainable materials management, providing companies and communities world-class waste and resource solutions. Through our diverse and scalable full-service capabilities, we're leading the charge to a carbon-negative future-reducing, reusing, recycling and reimagining waste for the...

  • Sr Mgr Regional Procurement

    1 week ago

    Chicago, United States Covanta Full time

    Who we are For more than 40 years, Reworld has been a leader in sustainable waste solutions, providing our customers with innovative solutions that help them achieve carbon-negative outcomes. Our Vision Reworld is leading the charge to a carbon-negative future through revolutionary sustainable materials management solutions that reduce, reuse, recycle and...

  • Assistant Director of Enrollment

    5 days ago

    Chicago, United States National Louis University Full time

    Overview: **Who We Are**: National Louis is a 135+ year old university that has been grounded in the values of innovation, access, excellence, and equity from its inception. As an institution we believe in providing access to educational opportunity and that education is our greatest lever for social and economic mobility. We are a student-focused community...

  • Sr Mgr

    1 week ago

    Chicago, Illinois, United States McDonald's Global Technology Full time

    Job DescriptionCompany Description:McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first and demonstrates our competitive advantages to strengthen our brand. We are recognized on lists like Fortune's Most Admired Companies and Fast Company's Most Innovative Companies.Doubling Down on the 4Ds (Delivery, Digital, Drive...