Claims Analyst

Job Description

At Blain’s Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career, and enjoy a positive balance.

As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for six consecutive years

All major Holidays & Birthday off Advanced Leadership Training Programs: build the skills to grow your career Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more Internal recognition programs that support an engaged workplace Profit Sharing 401(K) with company match Competitive base pay starting between $43,888/yr and $53,600/yr with annual performance-based merit raises*

The pay listed for this position may vary based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain’s Farm & Fleet position description for accurate pay range information.

The Risk Management Claims Analyst performs various tasks within the department and works on projects as needed. The position requires functionally specific knowledge from training and experience and uses that knowledge to perform a variety of company insurance functions, manage processes, administer policies, manage day to day deliverables, and represent the function at a broader level.

Manage low to moderate complexity workers’ compensation claims independently; manage severe claims with supervision and guidance from the Director of Risk Management. Maintain regular contact with injured associate and coordinate medical management (including treatment plans) with claim adjuster. Facilitate the relationship between claim adjuster, insurance carrier, and medical providers. Set-up and maintain workers’ compensation and general liability claim files for all Company locations. Manage low to moderate complexity general liability claims (customer injuries, property damage allegations) independently; manage severe claims with supervision and guidance from the Director of Risk Management. Assist external legal counsel with information requests as necessary. Build partnerships with internal and external clients. Assist in conducting investigations of associate injuries, customer injuries, and property damage allegations. Partner with Loss Prevention, Environmental Health & Safety, and the Company’s insurance carrier during claim investigations. Work with store management teams to ensure claims are entered and documented properly in web-based recordkeeping platform. Provide training to ensure compliance as needed. Work with stores, insurance carrier, medical providers, and injured associates to facilitate successful return to work or modified duty assignments. Support new store openings by providing required state workers’ compensation postings, claim reporting protocols, and training as needed. Assist Director of Risk Management in coordinating new vendor approval, including review of contract insurance provisions. Collect Certificates of Insurance for vendors, suppliers and Contractors and maintain online certificate database. Maintain and submit regulatory, compliance, etc. paperwork for the risk management department as needed. Assist Environmental Health and Safety Manager with identifying safety risks and aid in implementing safety standards. Maintain OSHA 300 and 300A documents and related files, to comply with annual reporting requirements. Maintain and update Safety Data Sheet (SDS) database and respond to customer SDS requests.

3-5 years of claims management experience preferred

· Basic understanding of OSHA recordkeeping preferred

· Knowledge of medical terminology a plus

· Ability to perform functions with independence while relying on management for some general direction and assignments

· Excellent communication and organizational skills

· Strong attention to detail required

· Ability to work with highly confidential information

· Must maintain a high level of accuracy with speed of data entry

· Proficient in Microsoft Office programs.

Blain Supply, Inc and Blain’s Farm and Fleet (collectively “Blain’s”) is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain’s does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 6 years in a row.

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