#49481 - Phlebotomist

Northern Light Maine Coast Hospital

Department: Primary Care - EW Dixon

Position is located: Eleanor Widener Dixon Mem Clnc

Work Type: PRN

FTE: No Hours Assigned

Work Schedule: 7:30 AM to 5:00 PM

Summary :

Reports to the Director, Laboratory Services and/or Medical Director. The Phlebotomist collects and processes patient specimens; orders tests in the laboratory information system; processes mail; communicates results and files reports. The Phlebotomist is the laboratory's ambassador, providing important one-on-one patient care in the process of producing laboratory results.

Responsibilities :

Willing to work extra when someone is sick, on vacation or at a meeting. Flexible about work assignments; accepts daily assignment willingly, positively and with a determination to do the best possible job for the patient and the hospital. Reviews policy and procedure changes when posted. Documents review in a timely manner. Participates in performance improvement and continuous quality improvement (QAI) activities. Understands and follow the procedure for critical values and documents reporting of critical results correctly. Performs venipuncture and capillary collection according to the policies and procedures. Collects specimens efficiently and within acceptable time frame with a minimal number of re-sticks due to missed veins. Correctly labels all specimens drawn. Understands and follows the policy for labeling blood bank specimens and when to use blood bank armbands. Is attentive, pleasant and courteous to patients. Attends staff meetings and reviews all staff meeting minutes. Assumes responsibility for documenting education requirements. Receives and processes specimens. Verifies specimens are properly labeled. Knows procedure to follow if a specimen is received that is not labeled correctly or unacceptable for test(s) ordered. Positively identifies patient according to policy before drawing blood. Understands specimen requirements before collecting specimens. Collects correct tube(s) for testing ordered. Correctly handles specimens that have special requirements. Reviews written orders for proper documentation. Contacts office when additional information is needed. Successfully and appropriately utilizes the Meditech medical Necessity program. Understands how to find appropriate diagnosis codes and correctly administers ABN when required. Orders laboratory testing in the Meditech correctly. Performs double check of order entry with other staff members. Instructs patient in proper collection of specimens(s). Knows the location of supplies and reagents. Ensures that supplies are available and notifies appropriate personnel when low. Documents the receipt of supplies and rotates stock appropriately. Dates and initials supplies when opened. Sendout - Duties & Responsibilities Understands procedures and policies. Knows where to find needed information using resources available. Processes sent out specimens according to the policies and procedures. Know the location of supplies and reagents. Ensures that supplies are available and notifies appropriate personnel when low. Results testing in the Meditech electronically and manually. Distributes reports to correct location when required. Maintains required laboratory records.

Other Information :

Competencies and Skills

Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan. Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation. Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved. Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.

Education

Required High School Diploma/General Educational Development (GED)

Working Conditions

Potential exposure to diseases or infections. Potential exposure to hazardous materials. Potential exposure to noxious odors. Work with computers, typing, reading or writing. Work beyond the regularly scheduled hours. Lifting, moving and loading 30 to 50 pounds. Prolonged periods of standing. Prolonged periods of walking.

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