OP Nurse Coordinator I, RN Harrisburg Urology Office

2 weeks ago

Harrisburg, United States UPMC Life Changing Medicine Full time

Sign-On Bonus:This position is eligible for a generous sign-on bonus Now is your moment to find your place at UPMC 

UPMC Urology of Central PA in Harrisburg, PA is looking to hire an experienced Registered Nurse (RN) for their full-time Outpatient Nurse Coordinator I position. The Outpatient Nurse Coordinator I is a Registered Nurse is a member of the care delivery team and are responsible for the care of the patient in a global view, accountable for multiple aspects of the patient care package even when patient contact is minimized. The Outpatient Nurse Coordinator I uses independent judgment and continued communication with the patient, family, physician and community resources to assist the patient in attaining a measure of outpatient health. This position has a career ladder available for continued career growth. 

The practice is a busy Urology practice with multiple providers and APP's. Some travel is expected between our existing office locations but, mileage will be reimbursed for any travel between sites. Leadership skills are needed due to the administrative aspect of this position. You should expect to work closely with the Practice Manager and Lead Medical Assistants. You will train and mentor new clinical staff, complete competencies of clinical staff annually, and maintain record keeping of these actions.

HOURS: Monday-Friday dayshift, salaried position. 40 hours/week.

Responsibilities:

Assists the departmental manager (Practice Coordinator or Practice Manager) in patient care planning, operations and innovations.Supports the development of students, new staff and colleaguesMay serve as a preceptor for newly acquired staff. Provides care for patients in a global, holistic method-responsibility for the patient is viewed in a continual manner, not simply at the time of office/procedural visit.Accountable for outpatient treatment follow up necessary for patient to maintain health in between outpatient visits.Serves as primary nursing resource to patient caseload.May be responsible for coordination of staff training and educational activities.Functions as the senior nursing level assisting in the professional development and maturity of new staff members and ancillary support.Creates an environment of open dialogue, inquiry and continuous development by asking for feedback and improving practice.Creates a caring and compassionate patient focused experience by building healing relationships with patients, families and colleagues.Demonstrates knowledge of adult learning principles (and/or teaching children if applicable) and applies in teaching of patients, families, students and new staff.Provides detailed and appropriate teaching to patients and families to effectively guide them through the episode of care both in the office setting and via phone/written communication when at home.Serves as the primary nursing liaison for the development of a total care plan to patient and family.Demonstrates accountability for professional development that improves the quality of professional practice and the quality of patient care.Actively participates in practice-based shared governance, goal setting and supports the change and transition process to improve quality of care and the practice environment.Serves as a highly engaged and full partner on the care team and responds willingly to care team member needs for assistance and partnership.Participates in work that improves patient care and the professional practice environment.Adapts to change and demonstrates flexibility with the change process.Provides oversight and supervision to the overall practice environment, assisting all other disciplines and directing clinical/administrative activity as need arises.Demonstrates leadership capabilities with new nursing staff, patient information coordinators, medical assistants and office assistant staff in the daily management of the patient process.Implement new policies and procedures. Review existing policies and procedures annually.Lead training of new clinical staffFormulates goals and a plan of care for patients that involves the patient as partner and considers the individual needs of the patient in a holistic manner.Triages patient situations and coordinates care with physician.Assist physician with all aspects of patient care including assessment, evaluation and education.Facilitates necessary services outside of the healthcare facility, interacts with homecare and other support services.Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation and commitment to patients and colleagues.Demonstrates an understanding of cultural differences and holds peers accountable for healthy relationships.Communicates with peers and management any safety hazards identified in the workplace.Actively participates in department or practice-specific quality improvement efforts.Identifies opportunity for quality improvement to colleagues and management.Takes personal responsibility in improving patient satisfaction with the quality of care and service.Utilizes research and evidence-based practice to support improvement in clinical care: identifies research issues or articles related to clinical specialty or areas of interest.Actively assists and participates in all preparation and maintenance activities for regulatory agency reviews and quality audits.Becomes the patient advocate and voice to the physicians and physician extenders within the practice.Ability to establish and maintain positive, caring relationships with executives, managers, physicians, non-physician providers, ancillary and support staff, other departments, and patients/families.Ability to work productively and effectively within a complex environment, handle multiple/changing priorities and specialized equipment.Good clinical judgment with critical thinking, analytical and problem-solving abilities required as related to various aspects of patient care.Critical thinking skills necessary to exercise and to lead others in application of the nursing process.Demonstrates critical thinkingPractices solid communication skills and is able to articulate and translate the patient's condition to other care providers. Communication skills that designate the Professional Nurse Coordinator as the voice/advocate for the patient. Patient documentation is comprehensive and promotes communication between caregivers. Minimum 3 years nursing experience required.BSN preferred, but not a requirement for the position.Prior leadership/management experience is a plus, but not required.

Licensure, Certifications, and Clearances:Current licensure as a Registered Professional Nurse in practicing state. CPR CertificationUPMC approved national certification preferred.CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hireBasic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)Registered Nurse (RN)Act 34

*Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.

UPMC is an Equal Opportunity Employer/Disability/Veteran

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