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QSR Assistant Manager
7 months ago
Availability - Shift/Days
Flexible Availability
The position includes, but is not limited to, the following essential job duties, responsibilities, and requirements:
RESTAURANT ASSISTANT MANAGER JOB SUMMARY:
This position assists the Restaurant Manager (RM) with daily operations of the restaurant and supervises the team in their absence. The Restaurant Assistant Manager (RAM) leads and coaches Restaurant Team Members and partners with the management team to maintain the Company and Brand operational standards ensuring all guests leave satisfied.
RESTAURANT ASSISTANT MANAGER EXPECTATIONS:
Provides excellent guest service in a fast and friendly manner; coaches and corrects team
Conducts second interviews for team members and shift leads
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties. Assigns shift duties to team members and follows up to ensure completion
Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations. Coaches team members to follow guidelines for food preparation and production management
Cascades relevant information to team members and assists with new product training
Responsible for placing campaign materials upon request
Ensures product quality, food safety, and operational standards are met
Monitors and ensures accuracy of all cash, sales, and inventory control records for the duration of the shift. Completes end of shift and end of day paperwork and counts as required. Communicates any discrepancies to immediate supervisor
In absence of the RM, the RAM completes daily, weekly and end of period paperwork, inventory counts, cash counts, truck orders, and other administrative duties as required
Guarantees a safe environment for team members and guests by following all government laws and safety codes
Completes reports on all incidents following our 5-minute rule policy
Partners with the RM and takes ownership to ensure all financial and operational metrics are met, resulting in a profitable restaurant
Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win
RESTAURANT ASSISTANT MANAGER BENEFITS:
Unlimited tip pooling
Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts
Short-Term Disability
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program
Discount Meal Benefit
Wellness Plan
RESTAURANT ASSISTANT MANAGER QUALIFICATIONS:
Full time required; availability during all hours of operation and at least one hour pre-opening and post-closing required
Valid state Driver’s License required
Excellent communication skills
Motivates, coaches, and leads team members
Acts with integrity; keeps commitments
Contagious positive attitude
Focuses on achieving results while having fun
Ability to gain control during stressful situations
Exhibits a sense of urgency
Team player who can work well with others or independently
Frequently bend, twist at waist, kneel, squat, stand, and walk
Occasionally climb and descend ladders
Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead
Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lb. occasionally, including lifting from ground to overhead
RESTAURANT ASSISTANT MANAGER, RESTAURANT OPERATIONS
This Job Description indicates the general nature and level of work to be performed in this position and it is not intended to contain or be interpreted as a comprehensive inventory of all the duties, responsibilities, functions, and qualifications required of the position. The incumbent may be asked to perform other duties and will be evaluated, in part, on performance of the tasks listed in this job description. As with all positions, the responsibilities and duties of this position may change. The Company reserves the right to revise this Job Description at any time with or without notice. This Job Description does not constitute a contract for employment and either the incumbent or the Company may terminate employment at any time, for any reason, with or without notice.
