Technical Solutions Specialist

6 days ago

Draper, United States NetApp Full time

Title: Technical Solutions Specialist

Location:

US

Requisition ID: 126439

Job Summary

We are hiring for a position as a NetApp Azure Cloud Solutions Architect (CSA) team to operate in a pre-sales capacity, working to identify candidate workloads, design and architect appropriate solutions, run proofs-of-concept, and move customers into active consumption of NetApp’s Azure-based products. The qualified candidate will be covering the North America geography, preferably located in the Eastern US area, though other locations will also be considered.
Much of the customer engagement will be done collaboratively with the Microsoft Sales and CSA teams, where we are providing the technical expertise on Cloud services offered by NetApp and Azure. There is also an evangelism side of the role – the qualified candidate must be capable of articulating how our technology enables customer innovation in Azure. The focus will be on our US Government customers, but there will be some activity outside of that area.
This is a highly technical role with a heavy focus on customer and partner (Microsoft) interaction, education, and collaboration, and you will find yourself in the heart of our customers’ digital transformation efforts.

This Team is part of the global Cloud Solutions Architect team within NetApp’s Public Cloud Services business unit, specifically tasked with driving customer adoption of our Microsoft Azure cloud services. Our Sales, Technical, and Customer Success teams are charged with implementing and scaling the many Cloud and software services in our portfolio and exceeding our Sales goals. It’s a very dynamic area within NetApp, and we pride ourselves on our agility, adaptability, and continuous process improvement.

Job Requirements

• Strong technical knowledge of Cloud concepts and technologies, particularly Microsoft Azure (Microsoft Azure Solutions Architect Expert certification preferred).
• A passion for solving customer business challenges with Cloud technology solutions.
• Personal initiative - you will not be closely supervised, so this job requires a motivated, results-oriented individual who can achieve customer success without close supervision.
• Experience in working with customers within the Federal and US Gov space.
• Ability to prioritize and address multiple projects concurrently.
• Appetite to learn and adapt to changing requirements and technology.
• Experience running proofs-of-concept for software, hardware, or Cloud-based solutions in a pre-sales role.
• Knowledge of Network Attached Storage (NAS) and how application workloads such as SAP, Oracle, SQL, VMware, HPC, Virtual Desktops, and others utilize NAS storage in a Cloud environment.
• Familiarity with Container orchestration runtime concepts and solutions is a plus (preferably Kubernetes).
• On-premises infrastructure and workload experience and data migration methodologies are a plus.
• Willingness to travel within the assigned geography to customer locations, and occasionally further.
• Excellent verbal and written communication skills.
• DOD Clearances (optional but preferred).

Regular Activities:
• Qualifying customer opportunities and requirements, and the potential solution fit for NetApp’s offerings in Azure.
• Designing solutions that may include one or more of software, Cloud, and professional services; running technical workshops to demonstrate those solutions.
• Presenting (Solution Selling) at customer and partner briefings, Microsoft and NetApp sales meetings, corporate events, etc.
• Designing and running proofs-of-concept to illustrate solution fit within the customer’s environment.
• Handover new customer wins to Professional Services and / or Customer Success.
• Participating in / hosting industry meet-ups and user groups.
• Publishing reference architectures, significant wins, best practices, etc., both internally and externally.
• Maintaining customer Opportunity status in Salesforce.
• Self-study / learning time:

Staying abreast of the latest developments in public cloud services. Acquiring / maintaining technical expertise. Developing or enhancing processes and techniques employed by our Sales and Technical teams.

Education

• Desire Bachelor’s degree plus 4-6 years of related field experience.
• Any Microsoft Azure Cloud certifications are a PLUS.


Job Segment: Pre-Sales, Cloud, Solution Architect, Developer, Data Conversion, Sales, Technology, Data

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