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Assoc - Admin Support

4 months ago


Mesquite, United States WestRock Full time

Description & Requirements

WestRock (NYSE :WRK) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to more fiber-based packaging forward.

Opp ortunity summary:  As an Administrative Specialist, you will serve as the face of WestRock for customers and visitors to the facility. You will serve and support the General Manager, Plant Manager and Customer Service Manager and other staff with administrative duties in a fast-paced and collaborative environment. In addition, you will perform other job duties as assigned, including project-related work to support various functions such as safety, quality, cost savings, continuous improvement, environmental, reliability, training, and data integrity.

How you will impact WestRock

· Facilitate ordering and maintenance of department office supplies, maintaining proper inventory levels for designated areas

· Prepare and run employee reports, including employee attendance, man-hour productivity/machine utilization, overtime hours, and daily booking orders

· Assist with recruiting and onboarding new team members

· Assist with customer visits to the facility, welcome all guests, receive and process all incoming mail and telephone calls

· Schedule, coordinate and manage meetings/conference calls and related activities including all on-site meeting logistics

· Prioritize daily routines and be flexible to accommodate changing priorities

· Assist in closing payroll on a weekly basis and report payroll and time entry discrepancies to department leads

What you need to succeed:

· High School diploma or G.E.D. with equivalent experience

· 2+ years of administrative support, customer service, sales support, HR and/or payroll experience, preferably in manufacturing environment

· Strong interpersonal and customer service skills

· Excellent written and verbal communication skills

· Demonstrated successful track record of effective problem-solving

· Possess strong collaboration skills with stakeholders across functions

· Ability to set priorities, achieve deadlines, and manage multiple tasks at the same time

· Demonstrates strong organizational and time management skills

· Possess strong written and verbal communication skills to deliver messages to customers and WestRock employees

WestRock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. WestRock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.