Assistant Director, Revenue Cycle, Hybrid
4 weeks ago
Job Overview:
The primary focus of the Assistant Director, Patient Accounts Training & Education Team is to provide support, oversight, guidance, and strategic direction to the Revenue Cycle Liaison Team. The Revenue Cycle Liaison Team’s central purpose is to ensure practice satisfaction, accountability, and operational support as it relates to the success of the Revenue Cycle through partnership with Operations. The Assistant Director is responsible for ensuring that the staff is adequately trained, competent to perform their jobs, and have all of the necessary tools to complete their job functions successfully. The Assistant Director oversees payroll, evaluations, and ensures established departmental performance goals are met. The Assistant Director will ensure that there is excellent inter/intra departmental communication, exemplary customer service, and that alignment with operations supports strategies to mitigate denials and registration errors.
Qualifications:
Required:
Minimum 5 years' experience in management/leadership role Minimum of 8 years Revenue Cycle experience Proficient in all MS Office Products Excellent presentation skills Excellent communication and interpersonal skillsPreferred:
Bachelor's Degree PreferredEssential Functions:
Works in partnership with leaders across the Revenue Cycle
Partners with Clinical, Revenue Integrity, Coding, Billing & Collection staff to improve processes and maximize reimbursement. Uses first-hand feedback for improvements in products and services. Establishes and maintains effective relationships with customers and gains their trust and respect. Exceptionally responsive to department needs and requests.
Defines and monitors department quality management
Defines roles and responsibilities, applies clear/consistent performance standards, motivates, challenges, and develops employees, delegates effectively, provides feedback and coaching, rewards contributions, manages collaboratively. Monitor internal processes for all functions of the unit, revise and develop consistent protocols for all business that meet the needs and are aligned appropriately with the core values of the organization.
Promotes teamwork
Facilitates and influences decisions by motivating others to achieve excellence in both the quality of work and their approach to team work.
Effectively allocates and schedules resources
Appropriately schedules resources/staff in the unit/department to effectively function to demand. Ensures coverage for all assigned practice locations.
Demonstrates a high level of efficiency, accuracy and productivity
Completes tasks and assignments in a timely, accurate and efficient manner. Remains positive and focused despite obstacles and setbacks. Demonstrates a sense of urgency in completing assignments.
Organizes multiple assignments and/or projects simultaneously to accomplish goals
When asked, performs other duties as assigned
Other duties and responsibilities as assigned
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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