BMC-Recovery Coach

This position serves as a personal guide, and liaison for individuals with substance use disorders identified in WVU Health System affiliated treatment settings. The recovery coach supports patients by assisting them with identifying treatment needs, developing, maintaining, and monitoring individualized treatment plans, and supporting patients to remain in treatment. The recovery coach’s duties include providing outreach, support, recovery check-ups on site in treatment settings, in the community and functioning as part of a treatment team.

MINIMUM QUALIFICATIONS :

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. High School Diploma or equivalent

2. Completion of state or nationally recognized Peer Recovery Support Specialist Certification training with a minimum of 40 hours total in the following domains: Ethics, Advocacy, Mentoring/Education, and Recovery/Wellness Planning. 

If the certification obtained required fewer than 40 hours, documentation of additional Continuing Education Units (CEUs) earned can be provided to meet the training hour requirement prior to onboarding.

3. WVCBAPP Peer Recover Certification upon hire.

4. West Virginia state and/or Federal criminal background checks required for DHHR WV CARES and/or regulated areas, as applicable.

PREFERRED QUALIFICATIONS :

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Valid Driver’s License

2. Certificate of completion of the CCAR Recovery Coaching in the Emergency Department.

3. Active participation in the recovery for two or more years and current active attendance at community recovery meetings.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

1. Work actively with patients with Substance Use Disorders identified in WVU Health System treatment settings Help link patients to outpatient treatment.

2. Provide mentoring through life-experience to individuals experiencing substance use problems.

3. Meet face to face with individuals and identified support persons in person and/or by phone, at a frequency and format requested and agreed upon by the individual.

4. Develop individualized plans with patients and monitor those wellness plans during meetings.

5. Provide information to treatment team to inform treatment decision making.

6. Link patients to available resources, including, but not limited to: continuing education/professional development, safe housing, recovery supports, self- help groups, substance abuse and mental health services, sobriety meetings, and medical/health facilities.

7. Serve as a liaison to the patient’s formal and informal supports, including but not limited to: their referral source, family members, client sponsors, treatment providers, and other supporters.

8. Maintain working relationships with WVU Health System treatment staff and other agencies or institutions in order provide awareness of recovery as a reality and the availability of recovery coaching.

9. Assist patients in crisis situations involving social, emotional, health, and other problems.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Ability to sit or stand for long periods of time.

2. Ability to lift, push or pull 10-15 pounds.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Able to wear latex or vinyl gloves, with frequent changes and hand washing. Able to tolerate working with and around noxious odors.

2. May be scheduled to work various shifts based on departmental and patient needs. May be required to travel between facilities/buildings. Work may be performed in acute hospital setting.

3. May be exposed to virus, disease, and infection from patients and specimens in working environment. May be exposed to traumatic situations including psychiatric crisis, physical injuries and death.

SKILLS AND ABILITIES:

1. Knowledge of treatment resources including a working knowledge of the 12-Step Fellowships.

2. Ability to comply with WVU Health System, WVU Research Corporation, UHA, and Department of Behavioral Medicine and Psychiatry safety procedures

3. Completion of HIPAA training and compliance (to be completed upon hire, with refresher courses as determined by administration).

4. Excellent customer service skills and the ability to communicate effectively with patients and families, pharmaceutical company personnel, regulatory and monitoring agency personnel, internal staff members. Communicates with physicians, patients, students, and employees of WVU Health System, and UHA.

5. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

6. Ability to analyze information and evaluate results to choose the best solution, solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

7. Ability to develop specific goals and plans, to prioritize, organize and accomplish tasks independently and through others.

8. Ability to develop constructive and cooperative working relationships with others and maintain them over time.

9. Skilled at working as a team member.

10. Skilled at written and oral communication.

11. Knowledge of basic computer applications: Word and Excel.

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