Program Manager

1 month ago

Boston, United States Publicis Sapient Full time

Job Description

:

As an Agile Program Manager at Publicis Sapient, you will partner with clients undertaking major digital business or engineering transformation engagements. You will work within a cross-functional, globally distributed team to lead the planning, estimation, and delivery of client projects and programs.

Qualifications

Your Impact:

Plan, document, and implement the optimal team structure (roles, people, expertise) to ensure high-quality delivery, exceeding client expectations and achieving established goals  Lead teams to successfully deliver customer experience and engineering solutions leading to client business value Identify and realize business outcomes through the use of the most suitable and effective project management approach, methods, processes, and tools to ensure a high degree of delivery and solution quality Support clients’ business objectives by delivering experience and engineering solutions, including experience management, ecommerce, customer data, cloud, and microservice platforms Enact lasting changes to the client’s ways of working by utilizing a consultative approach that focuses on defining and measuring customer value delivered at each milestone Organize and lead ongoing team planning sessions to identify key risks, issues, and dependencies across workstreams  Optimize delivery within a project or program through insights and mitigation strategies for project risk management Guide internal leaders and external senior stakeholders on program delivery methods ceremonies and protocols to streamline and structure workflow to deliver timely results Articulate and manage engagement commercial metrics including client outcomes, leakage, burn rate, revenue and margins, etc. to support account health and account-level planning within the industry vertical

Your Skills & Experience:

Ability to effectively communicate and collaborate with all levels of the organization to achieve broader insights into managing work streams and outcomes Capable of earning trust and influencing stakeholders without formal authority to required results Proficient with collaboration tools including Atlassian Jira and Confluence, and Microsoft Office applications Flexible, collaborative, and able to manage and prioritize multiple tasks simultaneously to maintain teamwork and optimal project flow Experience managing and contributing to sales proposals by collaborating and negotiating with multi-disciplinary teams to shape a cohesive delivery approach, team shape, and cost estimates to deliver transformative value driven proposals Experience working with Agile delivery methods like Scrum and Kanban, waterfall and hybrid systems Experience leading teams to implement digital technologies such as atomic and responsive design, experience management platforms, cloud platforms, DevOps, AI and Data Platforms Ability to travel frequently

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