Reset Specialist

Reset Specialist

Boston, MA, USA ● Charlotte, NC, USA ● Cleveland, OH, USA ● Columbus, OH, USA ● Denver, CO, USA ● Newark, NJ, USA ● Norfolk, VA, USA ● Oklahoma City, OK, USA ● Omaha, NE, USA ● Pittsburgh, PA, USA ● Tulsa, OK, USA Req #4225 Monday, November 11, 2024

Job Summary

Coordinates a variety of field projects including new store sets, re-sets, and conversions to ensure that the company provides value added services to customers. 

Essential Job Functions*

Works with Hillman corporate staff and customers to plan, schedule, and implement projects. Addresses and resolves issues in a timely manner. Coordinates the successful assembly of product displays and merchandising systems at customer locations. Supervises temporary employees and third-party merchandisers at customer locations. Maintains excellent customer relations at the store level. Serves as a back up to Sales and Service Representatives as needed. Maintains ongoing communication with supervisor. Submits required paperwork and reports in a timely manner. Maintains required records and manages expenses within company budgets. Maintains a current knowledge of company products, field operations, and customer account specifications. Travels constantly within the United States Work involves frequent walking, standing, bending, twisting, climbing, and lifting. Work involves exposure to dust and occasional dirty conditions.

*This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Employees are expected and encouraged to participate in safety and health program activities including immediately reporting hazards, immediately reporting unsafe work practices and incidents to supervisors, wearing required personal protective equipment, and participating in and supporting safety committee activities.

Education & Experience  

High school diploma or equivalent Two years field service or merchandising experience, preferable in a large-scale retail environment. Knowledge of Word, Excel, and Windows Knowledge of plan-o-grams - able to work off plan-o-grams in an efficient manner. Competencies – Knowledge, Skills, and Abilities Strong organization, planning skills, and problem-solving skills. Strong interpersonal and communication skills - able to establish and maintain effective working relationships with customers and deal tactfully with the public. Able to travel 80 - 90% of the time. Maintains a valid driver license and vehicle insurance. Able to operate a motor vehicle safely and lift 50 pounds.

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The Hillman Group is an Equal Employment Opportunity and Affirmative Action Employer and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, protected veteran or military status, genetic information, citizenship status, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Other details

Job Family Field Services Job Function FSVC: Field Service Pay Type Hourly Boston, MA, USA Charlotte, NC, USA Cleveland, OH, USA Columbus, OH, USA Denver, CO, USA Newark, NJ, USA Norfolk, VA, USA Oklahoma City, OK, USA Omaha, NE, USA Pittsburgh, PA, USA Tulsa, OK, USA Share this job:

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