Team Lead

6 months ago


Lewisville, United States Rack Room Shoes Full time

Job Description Summary


The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. 

 Duties and Responsibility

Primary responsibility is the safety and welfare of employees and customers. Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer. All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time & Attendance Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of customer service standards Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets. Work towards a complete understanding of managing all day to day operations.

Principal Working Relationships

Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel.

Key Qualifications

An approved background check
Effective verbal and written communication skills
Managerial and organizational skills

Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.

  • Lewisville, United States Ericsson Full time

    Join our Team About this opportunity: To scale our operations and meet the demands of our customers, the Ericsson US 5G Smart Factory is hiring additional Team Leads for our Final Assembly (FA) Lines. The FA Team Lead will motivate their team, drive production, be organized, and promote safety to produce some of the most sophisticated radios and basebands on...


  • Lewisville, United States Ericsson Full time

    Join our Team About this opportunity: To scale our operations and meet the demands of our customers, the Ericsson US 5G Smart Factory is hiring additional Team Leads for our Final Assembly (FA) Lines. The FA Team Lead will motivate their team, drive production, be organized, and promote safety to produce some of the most sophisticated radios and basebands...

  • Team Lead

    4 weeks ago


    Lewisville, Texas, United States EssilorLuxottica Full time

    Job SummaryThe Distribution Team Lead is responsible for managing the Logistics team, ensuring the efficient receipt, consolidation, and delivery of all supply, product, and equipment to store locations. This role requires strong communication and problem-solving skills to meet scheduled shipping requirements and provide feedback to customers on special...


  • Lewisville, United States Nationstar Mortgage LLC dba Mr. Cooper. Full time

    At Mr. Cooper Group, You Make the Dream Possible. Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and...

  • Team Lead

    6 months ago


    Lewisville, United States Guidehouse Full time

    Job Family:Business OperationsTravel Required:NoneClearance Required:NoneWhat You Will Do:The Great Start Team Lead/ Floater is an extension of a client’s business office staff as well as our in-house client specific training program. Representatives will perform any and all job-related duties as assigned. Representatives will provide training to staff...


  • Lewisville, Texas, United States Ollie's Bargain Outlet Full time

    Ollie's Bargain Outlet seeks a Customer Service Supervisor to ensure every customer receives outstanding service by all associates working on the front end. Key responsibilities include resolving customer service issues, communicating customer requests to Team Leaders, and promoting advertisements to the front end team. The ideal candidate will possess...


  • Lewisville, United States Mary Kay Full time

    Job Summary: Supervises a team of maintenance technicians across multiple shifts within the Operations Reliability department. Assesses the skill level of direct reports and provides training, coaching, and developmental opportunities to further their skill sets. Reviews direct reports' daily work through the Computer Maintenance Management System (CMMS)....


  • Lewisville, United States Mary Kay Full time

    Job Summary: Supervises a team of maintenance technicians across multiple shifts within the Operations Reliability department. Assesses the skill level of direct reports and provides training, coaching, and developmental opportunities to further their skill sets. Reviews direct reports’ daily work through the Computer Maintenance Management System...


  • Lewisville, Texas, United States Chick-fil-A Main Street FSU (TX) Full time

    We are seeking exceptional leaders to join our team at Chick-fil-A Main Street. As a leader, you will be responsible for taking ownership of your area of focus, making wise choices, and communicating clearly and concisely. You will also be expected to personally connect with the team above and below you, find creative solutions to problems, and lead with...

  • Production Line Lead

    4 weeks ago


    Lewisville, United States Ascend Staffing Full time

    Job DescriptionJob DescriptionWe are NOW hiring a Production Line Lead in the Lewisville, TX 75057 area, for a Food Manufacturing facility!Job DescriptionThe Department Lead is responsible for overseeing the execution of the facility production plans in any of the following departments. Assembly, Prep, Pizza line, Housekeeping, and PickingWhat we...

  • Sales Team Member

    4 weeks ago


    Lewisville, Texas, United States Global Elite Full time

    Job Title: Sales Manager in TrainingAbout the Role:We're seeking a highly motivated and enthusiastic individual to join our team as a Sales Manager in Training. As a key member of our Global Elite team, you will play a crucial role in supporting our clients and upholding our mission to protect every child and serve all working people.Key...


  • Lewisville, United States Community Dental Partners Full time

    Ready to Shine? Join Us as a Lead Registered Dental Assistant at Smile Magic of Lewisville!Position: Lead Registered Dental Assistant (RDA)Reports to: Practice Manager, Regional ManagerSalary: $21-$25 an hour (based on experience)Classification: Non-ExemptStatus: Full-TimeAbout This Role:Are you a seasoned Dental Assistant looking for your next big...


  • Lewisville, Texas, United States TXNM Energy Full time

    Job Title: Programmer Analyst I- LeadJob Summary:We are seeking a highly skilled Programmer Analyst I- Lead to join our team at TXNM Energy. As a Programmer Analyst I- Lead, you will be responsible for analyzing requirements and developing computer programs to meet the needs of our organization.Key Responsibilities:Develop and maintain project plans...


  • Lewisville, Texas, United States Restaurant Depot Full time

    Restaurant Depot is seeking a highly skilled Cash Room Operations Lead to join our team. This role is responsible for ensuring the efficient operation of the Cash Room, maintaining accurate records of transactions, and overseeing the distribution and collection of cash.Job Description:The Cash Room Operations Lead will work closely with Assistant Branch...


  • Lewisville, United States Sky One Federal Credit Union Full time

    Join SkyOne Federal Credit Union as a Member Experience Lead in our Call Center and elevate your career in an innovative, member-focused environment. This role offers an exciting opportunity to make a real impact in our members' lives by providing exceptional service and solutions tailored to their financial needs. You will lead a team dedicated to...

  • Crew Lead

    1 month ago


    Lewisville, Texas, United States GREENRISE TECHNOLOGIES LLC Full time

    Job Title: Crew Lead - Erosion Control SpecialistAt Greenrise Technologies LLC, we are seeking a highly motivated and experienced Crew Lead to join our Erosion Control team. As a key member of our team, you will be responsible for leading a crew of erosion control specialists in the installation of silt fences, inlet protection, slope matting, and other...

  • Wireless Repair Lead

    4 weeks ago


    Lewisville, Texas, United States Assurant Full time

    Job SummaryWe are seeking a highly skilled Wireless Repair Lead to join our team at Assurant. As a key member of our production repair department, you will be responsible for inspecting, refurbishing, testing, troubleshooting, and programming electronic equipment.Key ResponsibilitiesAssist the Engineering Department with troubleshooting, software flashing...

  • PLM Solution Design

    3 weeks ago


    Lewisville, United States Verdant Infotech Solutions Full time

    Title: PLM Solution Design & Implementation Lead Location: New York, NY - 100% Remote Term: 6-month contract + extension (Client reserves right to hire after 6 months) Status: GC, USC, GC-EAD, H4-EAD, OPT-EAD Please note: *Candidate must be on our W2* *Candidate Visa must be Valid through year 2024* Must provide copies of Photo ID...


  • Lewisville, Texas, United States APL Logistics Full time

    Job SummaryWe are seeking an experienced Warehouse Supervisor to join our team at APL Logistics. This is a key leadership role that requires strong operational management skills, with a focus on ensuring the efficient and safe management of our warehouse operations.Key ResponsibilitiesLeadership and Team ManagementProvide ongoing training and development to...


  • Lewisville, United States Berenice Mendez - State Farm Agent Full time

    Position OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish customer relationships and follow up...