AV Technician

1 month ago


Cary, United States eTeam Inc Full time

Video Conferencing Technician (Meeting Room Upgrades)


The primary responsibility of a Video Conferencing Technician is to enhance and optimize meeting room environments for seamless Zoom video conferencing experiences. The tech will play a crucial role in ensuring that audio-visual systems, hardware, and software are fully functional, user-friendly, and aligned with Zoom’s best practices. Here are the key aspects of the role:

1. Installation and Configuration :

o Set up and configure video conferencing equipment, including cameras, microphones, displays, and control systems.

o Ensure compatibility with Zoom software and network requirements.

o Collaborate with IT teams to integrate Zoom seamlessly into existing infrastructure.

2. System Upgrades and Maintenance :

o Regularly assess meeting room setups and recommend necessary upgrades.

o Troubleshoot any issues related to Zoom functionality.

3. Quality Assurance and Testing :

o Conduct thorough testing of audio and video components to ensure optimal performance.

o Verify that Zoom meetings run smoothly, with clear audio and video quality.

4. User Training and Support :

o Provide technical support during meetings, addressing any user queries or issues.

5. Documentation and Inventory Management :

o Document troubleshooting procedures and solutions specific to Zoom.

6. Collaboration and Communication :

o Work closely with facilities management, IT teams, and end-users.

o Communicate effectively to address technical needs and ensure successful Zoom meetings.