NJ Warehouse Problem Solver 1
6 months ago
The Problem Solver is responsible for signing off on all incoming merchandise shipments in the warehouse. As a vital part of the warehouse support team, the Warehouse problem solver inspects the merchandise to ensure B&H has received what it was supposed to receive and in expected condition. Once the inspection is complete the employee records the shipment as received into the Warehouse Management system and then B&H releases payment to the vendor. Also investigates any discrepancies in the product flow whether through Pick Module, Shipping or Racking departments.
Essential Responsibilities:
· Troubleshooting all issues that arise in their department with merchandise
· Researches product information to conduct investigations on discrepancies
· Ensure effective communication between departments on all solutions
· Documents complaints to vendors such as missing packing slips or missing bar codes
Additional Responsibilities:
As assigned by the ManagerSpecific Knowledge, Skills and Abilities:
· Prior problem solving in warehouse experience needed
· Must be able to multitask and work in busy warehouse environment
· Extended periods of standing/walking
· Ability to resolve pallet math and strong attention to detail and analytical thinking
· Strong computer knowledge is required
Must be able to operate a hand scanner to enter data into a Warehouse Management systemRequired Schedule: Sunday 9am-6pm and Monday-Thursday 3:45pm-11:45pm
**Eligibility contingent upon background screening
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex or gender, marital status, veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.-
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