Integration Consultant I

4 weeks ago

Tampa, United States DTCC Full time

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

Pay and Benefits: Competitive compensation, including base pay and annual incentive. Comprehensive health and life insurance and well-being benefits, based on location. Pension / Retirement benefits Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). The Impact you will have in this role:

The Integration Consultant I within SIFMU Integration, is responsible for supporting the team with new member onboarding, account changes and supporting lifecycle activities. The team will interact directly with potential new clients, delivering prompt and professional guidance to applicants as they navigate through the entire onboarding process. Upon activation of membership, you will assist in processes and underpin the client account lifecycle including add-on accounts, products and services.

Your Primary Responsibilities:

Support all aspects of the Client onboarding lifecycle across all DTCC stages

Participate in project kickoff meetings to align on expectations, timelines and overall results Support the membership application process and manage all aspects of setups across Client Test and Production Environments Drive client engagement/activities, answer questions on Membership Application Portal (MAP) process or coordinate with the vital people/groups to facilitate client conversations (ex. Legal, product) Provide recommendations to clients’ additional services if needed, such as file or message reporting Provide test scripts and handle the client User Acceptance process Schedule and lead regular small project status meetings with clients to provide project status updates Support client activations by partnering with all internal parties to ensure readiness and successful transition to production Proactively support clients on Day 1 of activation Build and maintain strong relationships across all groups involved with the Client Onboarding process Identify and implement opportunities for efficiencies by working across the Client Services Teams and overall DTCC Organization Build and maintain project materials as needed (Project Status Reports, SOP, project plans, test plans, etc.) Successfully engage in multiple client projects simultaneously

**NOTE: The Primary Responsibilities of this role are not limited to the details above. **

Qualifications: Minimum of 4 years of related experience Bachelor's degree preferred or equivalent experience Talents Needed for Success:

The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations.

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