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Project Manager with Apex International in Eden Prairie, MN
4 months ago
At Apex International, we pride ourselves on being a high-quality manufacturer of over-the-counter personal care and household products. We create collaborative partnerships with customers ranging from global Fortune 100 companies to entrepreneurial start-ups.
Our team is seeking a Project Manager to report to the VP of business development. This role will be based out of our Eden Prairie, MN HQ and will be a member of our internal project management team that will contribute to the success of our customers by effectively integrating new customers, new products, and other customer-related projects into the Apex Supply Chain.
Note that this role is an onsite position with limited work-from-home opportunities.
Job Duties and Responsibilities
- Ensure the successful integration of new customers and projects.
- Provide insights about customer's business to achieve an intimate knowledge throughout Apex
- Ensure communication of all project expectations or changes to all required parties.
- Ensure the project remains on track based on timelines; report and escalate as needed.
- Maintain all onboarding tools and ensure use of processes for onboarding new projects.
- Conduct effective meetings that move the project forward and ensure adherence to milestones.
- Ensure that project parameters, set-ups and pricing are input into the Apex system for new items in a timely and accurate manner.
- Ensure seamless hand-off to Supply Chain during transition between project on-boarding and ongoing order entry/fulfillment.
- Effectively add value and manage customer expectations throughout all project processes.
- Onboard new customers in alignment with the Apex value proposition & drive overall satisfaction.
- Provide the customer with proactive information concerning any and all pertinent Apex constraints and recommended solutions related to all projects.
- Determine ways of improving the customer experience by providing and facilitating feedback between team members and with customer.
- Ensure customer satisfaction by intentionally providing consistent follow-through and determining ways to improve tools and processes.
- Manage changes required by customers through Apex change control process.
- Effectively manage the ongoing accuracy of pricing on new items and existing items.
- Verify that costs are achievable by completing and reviewing post-production evaluations on all new items; communicate to Account Executive on variances to revise pricing or production process with Engineering.
- Ensure customer is billed for direct billable costs related to new projects.
- Ensure correct pricing is input in the Apex system for any price changes.
- Manage disposition of excess inventory identified by supply chain with customer by communicating liability and processing necessary documents.
Direction and oversight: None
Qualification and Skill Requirements
Prior Experience:
- This position requires at least five years of previous experience in project management. Some customer service experience would be very helpful.
- Consumer packaged goods and/or manufacturing industry experience is a plus, as well as familiarity with project management software solutions (MS Project, Smartsheet, etc.).
Knowledge Requirements:
- This position requires experience managing cross-functional teams. Great communication and organizational skills, including conflict management, are required for success at this position.
- This person must have the ability to positively affect change in a way that moves the business forward.
- Project management skills are critical, as is the skill to manage multiple manufacturing projects.
- Great communication skills, strong follow-through, ability to prioritize and detail orientation are essential.
- Requires knowledge normally acquired through four years of college resulting in a bachelor's degree in a related field or equivalent experience.
Licenses and Certifications: Project management certification (PMP) is a strong plus.
Benefits
- Medical, Rx, Dental benefits
- Short term & Long-term Disability
- Life Insurance
- HSA/Flexible Spending Accounts
- 401(k) Retirement Plan with company match
- Employee Assistance Program
- Bonus Plan Eligibility
Additional Information
Apex International's dynamic nature, unwavering commitment to quality, implementation of Lean Manufacturing practices, financial strength, unwavering focus on customer satisfaction and problem-solving employees have propelled us to become a prominent industry leader in contract manufacturing for the personal and home care sector.
As a leader in contract manufacturing, Apex stands out due to:
- Unrivaled commitment to quality: Apex sets itself apart with its measurable advantage in delivering products of the highest quality standards.
- Emphasis on Lean Manufacturing and continuous improvement: Apex is dedicated to implementing Lean Manufacturing practices, constantly seeking ways to optimize processes and enhance efficiency.
- Financial Strength as a privately held, single-owner company: As a privately held company with strong financial stability, Apex ensures reliability and long-term partnership opportunities.
- Customer-focused and problem-solving employees: Apex boasts a team of highly skilled and dedicated employees who excel in customer service and possess exceptional problem-solving abilities. Our commitment to meeting customer needs is unparalleled.
Apex International Inc. is an equal-opportunity Employer.
