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IT Support

4 months ago


Hartford, United States Sunrise Systems Full time

Hi,


Looking for IT Support local to Hartford, CT 06183 (HYBRID)


Job Details:

Job Title: IT Support

Job Duration: 6 Months contract 

Job Location: Hartford, CT

Job Description:

  • Troubleshoots problems and provides or obtains a timely resolution.
  • Answers calls related to PC and host applications, hardware capabilities and connectivity problems.
  • Understands established service level agreements, and effectively works to meet or exceed those standards.
  • Windows 10, MS Office 365, ServiceNow Ticketing System, iPhone and Android support, general hardware/software issues.
  • Develops and maintains effective partnerships across the organization and is able to influence management, peers, and customers through an inclusive style and recognition of their abilities and knowledge.
  • Balances individual and team responsibilities
  • Exhibits objectivity and openness to others' views. Gives and welcomes feedback