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Director, Access Center

4 months ago

Nashville, United States Nashville State Community College Full time

Title: Director, Access Center

POSITION SUMMARY
Performs duties necessary to plan, implement and manage campus-wide support services for students with disabilities.

ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES
Leads program and service delivery to a varied population of students with disabilities. Provides operational planning for the department consistent with the vision and goals of the division and institution. Develops, implements and documents policies that ensure compliance with institutional, state, and federal regulations. Maintains confidentiality of sensitive information and records.

Reviews documentation and requests for accommodation and ensures the provision of appropriate instructional services. Facilitates problem solving/conflict resolution regarding the provisions of accommodations or disability-related issues with faculty, staff and students. Establishes and maintains accurate student and program records to satisfy institutional, state, and federal requirements with respect to servicing students with disabilities. Provides analytical program reporting to the campus. Maximizes productivity through use of appropriate tools and develops resources that create timely and efficient workflow.

Works with other student services departments to coordinate workflows and activities to ensure a seamless delivery of services to students. Ensures completeness, accuracy and timeliness of departmental operations. Recruits, trains, supervises and evaluates department staff. Coordinates the provision of support personnel, such as note-takers, readers, and scribes, and the scheduling of rooms. Coordinates testing accommodations with the Testing Center. Oversees department budget, including the acquisition of contracted services as needed.

REQUIRED QUALIFICATIONS
Master's degree.

Supervisory experience.

Three years full-time work experience coordinating services for persons with disabilities.

PREFERRED QUALIFICATIONS
Experience coordinating services for students with disabilities in a post-secondary setting.

Three years of experience supervising exempt-level employees

Experience managing budgets.

Experience assessing student services/activities as they relate to disabilities and using assessment results to make changes in services to students.

KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of legal and ethical considerations for disability accommodations processes in higher education settings. Knowledge of assistive technologies and accommodations utilized by students in higher education. Ability to analyze problems, identify solutions and take appropriate action to resolve problems using independent judgment and decision-making processes. Ability to maintain and enforce strict confidentiality where required. Ability to communicate effectively in a variety of scenarios including oral presentations, face to face consultations, group meetings, tabling events, phone calls and print and electronic communications.

Ability to interpret policies and laws regarding support for individuals with disabilities. Ability to interpret medical and diagnostic reports and draw service/accommodation implications from them as they relate to students with disabilities. Ability to partner with community agencies that serve people with disabilities. Knowledge of assessment of student service and programs for people with disabilities. Skilled in managing a complex department operation and balancing priorities across programs, services and projects.

Open Until Filled: Yes

Rate of Pay: $62,372 to $77,965 annually, depending on experience.

Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.

Nashville State offers flexible work arrangements for positions that qualify.