Museum Facilitator

1 week ago

Chicago, United States Chicago Children's Museum Full time
Job Type Part-time, Temporary Description

Position: Museum Facilitator 

Department:  Guest Experience Operations 

Reports to: Vice President of Experience Operations 

Hours & Salary: This is a seasonal position, with an estimated end date of 06/30/2024. It is a part-time/non-exempt position, working an average of 15-27 hours per week with a varied schedule including weekends. Position pays $16.50 hourly and must attend a mandatory meeting 1x month. 

Location: This position will work on-site at Chicago Children’s Museum at Navy Pier.

Position Overview: The Museum Facilitator provides daily staffing of museum exhibits, programs and events. This position is central to ensuring a highly interactive and educational learning experience for our museum visitors from a variety of backgrounds, abilities, experiences, and perspectives, with the primary audience being young children and their families.

Responsibilities:  

Excellent customer service: The Museum Facilitator plays a key role in the visitor experience by providing inclusive physical and verbal cues that let the visitor know staff are approachable and knowledgeable about the museum, its philosophy, exhibits and programs and engages supervisors when/as necessary Exemplary play and learning facilitation: model positive, educational, creative and respectful ways to interact with children and their caregivers through play. Create and maintain a physical environment that is comfortable, safe, and engaging for both adults and children. Facilitate in the opening and closing of exhibits/stations including continually resetting the environment throughout the day. Conduct all established health and safety protocols to ensure that museum spaces remain safe, clean, and healthy for visitors. Manage visitor traffic flow and exhibit capacity, including managing visitor queuing and check-in to exhibits where appropriate and/or including?emergency situations. Support, train, and mentor new play and learning facilitators and volunteers. Supports the museum’s work in diversity, equity, access and inclusion (DEAI) and actively ensures that DEAI principles are upheld in all work with fellow staff and with visitors. Attend all staff meetings including daily opening/closing meetings, monthly guest connections staff meetings, museum-wide all-staff meetings and other meetings deemed relevant by the Director of Guest Connections. Staff special events and offerings as assigned.  Requirements

 Qualifications: 

High School Diploma or equivalent Experience working with a child/family audience in a customer service environment or similar role (this includes relevant paid and unpaid work/volunteer/community work). Interest and ability in working with children and families from a variety of backgrounds, abilities, experiences, perspectives. Engaging facilitator. Ideal candidate must be enthusiastic, outgoing and energetic--willing to play. Excellent communication skills--can effectively communicate to visitors the educational content and value of museum exhibits and programs. The Museum Facilitator should feel comfortable addressing large groups as well as in one-on-one interactions with visitors. Museum communication via a walkie-talkie. Good interpersonal and organizational skills--ability to accept feedback graciously and integrate it, work without constant supervision; ability to work well within a team. The Museum Facilitator should use sensitivity and good judgment in engaging with colleagues and brings issues or concerns to appropriate supervisors. Enthusiasm for learning and mastering new skills on an ongoing basis; willingness to be informed/certified/trained through institution-offered courses and to work within Diversity, Equity, Access, Inclusion (DEAI) frameworks and actively engage in learning about these frameworks. Course-work in Early Learning through Elementary (0-10 yo) a plus Bilingual skills a plus 

Physical Requirements of the Position:  

The Museum Facilitator needs the stamina and physical endurance to stand on the museum floor all-day long, maintaining quality interaction with museum staff and visitors. Crawling and climbing of exhibit structures. Bending, lifting, and reaching is required to access supplies. Push, pull and lift up to 40 pounds. Repetitive friendly and courteous communication while engaging with visitors and staff and speaking loudly over crowds. Adequate use of PA system and communication radios. Ability to work-in and withstand loud/crowded spaces. Dress Code required. Uniform polo shirt(s) provided. 

About Chicago Children’s Museum: Chicago Children’s Museum is committed to improving children’s lives by creating a community where play and learning connect. We embrace creativity and collaboration, we never stop learning, and we remember to stop and play along the way. Chicago Children’s Museum staff is a dedicated group of curious individuals who embrace the playful spirit of childhood. Every employee is empowered to reach their potential and be recognized for the impact they have on our organization, visitors, and the community we serve.

To Apply: Please submit resume to our

Chicago Children’s Museum aims to recruit and advance qualified BIPOC/ALAANA, women, LGBTQ, persons with disabilities, and veterans—we welcome and encourage all applicants.  Our goal is for our team and culture to reflect the Chicagoland community. Salary Description $16.50/hour

  • Bilingual Field Trip Experiences Facilitator

    4 weeks ago

    Chicago, United States Field Museum Full time

    **Our Mission**:Since the 1893 World Columbian Exposition, our organization has aimed to connect people to the natural environment and human history. As a member of the School Learning Experiences team, the Bilingual Field Trip Experiences Facilitator’s primary role is to provide programmatic support for a variety of School Learning programs for...

  • Guest Engagement Facilitator 1

    3 weeks ago

    Chicago, United States Griffin Museum of Science and Industry Full time

    **About Us**:The Museum of Science and Industry, Chicago is the largest and most interactive science museum in the Western Hemisphere. Chicago’s Museum of Science and Industry (MSI) exposes guests of all ages to awe-inspiring exhibitions that spark curiosity and bring science to life. MSI’s mission - to inspire the inventive genius in everyone - is...

  • Guest Engagement Facilitator 1

    4 weeks ago

    Chicago, United States Griffin Museum of Science and Industry Full time

    Job DescriptionJob DescriptionAbout Us: The Museum of Science and Industry, Chicago is the largest and most interactive science museum in the Western Hemisphere. Chicago’s Museum of Science and Industry (MSI) exposes guests of all ages to awe-inspiring exhibitions that spark curiosity and bring science to life. MSI’s mission – to inspire the inventive...

  • Guest Engagement Facilitator 1

    1 month ago

    Chicago, United States Griffin Museum of Science and Industry Full time

    Job DescriptionJob DescriptionAbout Us: The Museum of Science and Industry, Chicago is the largest and most interactive science museum in the Western Hemisphere. Chicago’s Museum of Science and Industry (MSI) exposes guests of all ages to awe-inspiring exhibitions that spark curiosity and bring science to life. MSI’s mission – to inspire the inventive...

  • Guest Engagement Facilitator 1

    2 weeks ago

    Chicago, United States Griffin Museum of Science and Industry Full time

    Job DescriptionJob DescriptionAbout Us: The Museum of Science and Industry, Chicago is the largest and most interactive science museum in the Western Hemisphere. Chicago’s Museum of Science and Industry (MSI) exposes guests of all ages to awe-inspiring exhibitions that spark curiosity and bring science to life. MSI’s mission – to inspire the inventive...

  • Museum Educator

    3 weeks ago

    Chicago, United States The Art Institute of Chicago Full time

    **MISSION** The Art Institute of Chicago shares its singular collections with our city and the world. We collect, care for, and interpret works of art across time, cultures, geographies, and identities, centering the vision of artists and makers. We recognize that all art is made in a particular context, demanding continual, dynamic reconsideration in the...

  • Field Trips Educator

    4 weeks ago

    Chicago, United States Field Museum Full time

    **Our Mission**:Since the 1893 World Columbian Exposition, our organization has aimed to connect people to the natural environment and human history. As a member of the School Programs team, the Field Trips Educator’s primary role is to develop from ideation to implementation, field trip experiences for Illinois Pre-K-12th grade students. The Field Trips...

  • Field Trips Educator

    1 month ago

    Chicago, United States Field Museum Full time

    Job DescriptionJob DescriptionOur Mission: Since the 1893 World Columbian Exposition, our organization has aimed to connect people to the natural environment and human history.As a member of the School Programs team, the Field Trips Educator’s primary role is to develop from ideation to implementation, field trip experiences for Illinois Pre-K-12th grade...

  • Public Programs Volunteer Coordinator

    4 weeks ago

    Chicago, United States Field Museum Full time

    Job Description Job Description Our Mission: Since the 1893 World Columbian Exposition, our organization has aimed to connect people to the natural environment and human history.Reporting to the Public Programs Volunteer Manager, the Public Programs Volunteer Coordinator collaborates with the Public Programs Volunteer Manager, the Training and Facilitation...

  • Ambassador - Guest Experience Specialist

    1 month ago

    Chicago, United States WNDR Museum Full time

    Job DescriptionJob DescriptionAbout WNDRWNDR Museum is an interactive experience: a multi-sensory showcase of art and technology. Our message is simple: We are all artists. And as artists, our visitors are more than passive onlookers. Whatever they do in our museum, IS art.WNDR is a collective of thinkers, artists, poets, and designers, working at the...

  • Ambassador - Guest Experience Specialist

    4 weeks ago

    Chicago, United States wndr museum Full time

    About WNDR WNDR Museum is an interactive experience: a multi-sensory showcase of art and technology. Our message is simple: We are all artists. And as artists, our visitors are more than passive onlookers. Whatever they do in our museum, IS art. WNDR is a collective of thinkers, artists, poets, and designers, working at the intersection of art and...

  • Public Programs Volunteer Coordinator

    4 weeks ago

    Chicago, United States Field Museum Full time

    Job Description Job Description Our Mission: Since the 1893 World Columbian Exposition, our organization has aimed to connect people to the natural environment and human history. Reporting to the Public Programs Volunteer Manager, the Public Programs Volunteer Coordinator collaborates with the Public Programs Volunteer Manager, the Training and Facilitation...

  • Public Programs Volunteer Coordinator

    5 days ago

    Chicago, United States Field Museum Full time

    Our Mission: Since the 1893 World Columbian Exposition, our organization has aimed to connect people to the natural environment and human history. Reporting to the Public Programs Volunteer Manager, the Public Programs Volunteer Coordinator collaborates with the Public Programs Volunteer Manager, the Training and Facilitation Specialist, and the Public...

  • Camps Program Administrator

    1 week ago

    Chicago, United States Field Museum Full time

    **Our Mission**:Since the 1893 World Columbian Exposition, our organization has aimed to connect people to the natural environment and human history. As a member of the Family Programs team, the Camps Program Administrator is responsible for all aspects of K-8 camp programs throughout the year. They are responsible for the design and implementation of camp...

  • Public Programs Volunteer Coordinator

    3 weeks ago

    Chicago, United States Field Museum Full time

    Our Mission: Since the 1893 World Columbian Exposition, our organization has aimed to connect people to the natural environment and human history. Reporting to the Public Programs Volunteer Manager, the Public Programs Volunteer Coordinator collaborates with the Public Programs Volunteer Manager, the Training and Facilitation Specialist,...

  • Public Programs Volunteer Coordinator

    1 month ago

    Chicago, United States Field Museum Full time

    Job DescriptionJob DescriptionOur Mission: Since the 1893 World Columbian Exposition, our organization has aimed to connect people to the natural environment and human history.Reporting to the Public Programs Volunteer Manager, the Public Programs Volunteer Coordinator collaborates with the Public Programs Volunteer Manager, the Training and Facilitation...

  • Public Programs Volunteer Coordinator

    2 weeks ago

    Chicago, Illinois, United States Field Museum Full time

    Job DescriptionPosition: Public Programs Volunteer Coordinator at the Field MuseumOur organization, with a history dating back to the 1893 World Columbian Exposition, is dedicated to connecting individuals with the natural environment and human history.Collaborate with the Public Programs team to oversee and enhance education and public programs.Develop and...

  • Lead Educator, Tinkering Lab

    4 weeks ago

    Chicago, United States Chicago Children's Museum Full time

    Description: **About Chicago Children’s Museum**: Chicago Children’s Museum (CCM) is committed to improving children’s lives by creating a community where play and learning connect. We embrace creativity and collaboration, we never stop learning, and we remember to stop and play along the way. CCM’s staff is a dedicated group of curious individuals...

  • Assistant General Manager

    1 month ago

    Chicago, United States WNDR Museum Full time

    **Title**: Assistant General Manager (AGM) **Reports To**: General Manager **Direct Reports**: Floor Managers **Position Overview** The Assistant General Manager (AGM) acts as the right hand of the museum’s General Manager and supports the GM with all aspects of operating the museum. A successful AGM should be preparing to move into a GM role as WNDR...

  • Learning Operations Coordinator

    2 weeks ago

    Chicago, United States Field Museum Full time

    **Our Mission**:Since the 1893 World Columbian Exposition, our organization has aimed to connect people to the natural environment and human history. This position is responsible for the operational and logístical needs of Family Programs, including but not limited to coordinating ticket sales, providing exceptional customer service support, supporting...