Sr. Operations Manager

4 weeks ago

Romulus, United States Amazon.com Services LLC Full time
Our Senior Operations Managers play a crucial role in exceeding expectations and providing a superb customer experience; critical to Amazon’s success which is built on a foundation of customer obsession, and innovation. This position is a multi-faceted role requiring the ability to balance strategy and execution. The Senior Operations Manager is responsible for all aspects of the operations including, people management and development, process, and meeting or exceeding the expectations and promise made to our customers. You will lead a dynamic team of Operations and Area Managers to achieve operational excellence through coaching and mentoring the team; driving employee engagement, and building leadership bench strength.

As a senior leader you will oversee salaried and hourly employees, in a fast-paced, complex operations facility up to a million square feet.

Our Senior Operations Managers serve as the face of the organization to potentially thousands of employees and the community where the center is located. This position offers unlimited career potential as we continue to grow our global footprint.

Strategic Responsibilities & Deliverables:
- Owns and delivers the operational budget for functional area, including safety, productivity, financial and labor planning, and operational goals for outbound, or inbound operations
- Responsible for providing strategic level/long-term planning (3, 6, and 12 months out) including labor planning, rate forecasting, and peak season planning
- Drives continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; works on strategic projects that have total building and network-wide impact. Effectively leverages the Operations and Area Managers to solicit ideas and understand problems and challenges in the building.
- Networks with other leaders across the network to solicit and share process improvements and drive efficiencies and cost savings.
- Establishes objectives and metrics for safety, quality, productivity, and customer experience
- Sets clear goals and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds leaders accountable
- Mentors and develops leaders and staff
- Participates in recruiting to identify and evaluate associates and internal/external candidates for promotion and hire.
- Works closely with support staff (HR, Finance, Maintenance Engineering, Safety, IT and other leaders) to build and secure support and resources for projects and initiatives

Additional Job Elements:
- Lift and move totes up to 49 pounds each
- Regular bending, lifting, stretching and reaching both below the waist and above the head
- Must be able to stand/walk for up to 10-12 hours
- Should be able to work in environments with variable noise levels, lighting conditions and temperature variation.
- Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation

We are open to hiring candidates to work out of one of the following locations:

Romulus, MI, USA

BASIC QUALIFICATIONS

BASIC QUALIFICATIONS
- A completed Bachelor’s Degree from an accredited university
- Direct management experience, including a salaried workforce, in a manufacturing, production, distribution, or logistics environment
- Experience with performance metrics, process improvement, and Lean methodologies
- Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations
- Candidates must be flexible to work a variety of hours as business demands, including overnight, weekends and holidays

PREFERRED QUALIFICATIONS

PREFERRED QUALIFICATIONS - Degree in Engineering, Operations or related technical field; MBA or Master’s degree preferred
- Ability to handle changing priorities and use good judgment in stressful situation
- Interest in long-term career development through assignments in multiple buildings across the nation
- Prior leadership development training or participation
- Track record of effectively leading an operation comprising both salaried and hourly staff of at least 100
- Demonstrated ability to successfully develop others into higher levels of leadership in an organization

  • Operations Manager

    7 days ago

    Romulus, Michigan, United States Woodbridge Full time

    Legal Entity: Woodbridge Corporation Requisition ID: 2767 Woodbridge is a privately-owned company offering innovative material technologies for applications in automotive, commercial, recreational, packaging, healthcare and building products. In addition to manufacturing operations, the company also offers a full array of services including: chemical...

  • Operations Manager

    2 weeks ago

    Romulus, United States Röhlig Logistics Full time

    Assist Management in achieving the stated branch goals in line with company policies and established procedures including, but not limited to, increasing company profit. Responsible to coordinate and ensure the expeditious delivery of all Import, Exports, Air and Sea consignments to customers with prescribed quality standards while using judgment and...

  • Operations Manager

    1 month ago

    Romulus, United States Röhlig Logistics Full time

    Assist Management in achieving the stated branch goals in line with company policies and established procedures including, but not limited to, increasing company profit. Responsible to coordinate and ensure the expeditious delivery of all Import, Exports, Air and Sea consignments to customers with prescribed quality standards while using judgment and...

  • Manager Plant Operations

    1 month ago

    Romulus, United States Yanfeng Automotive Interiors Full time

    The Manager, Plant Operations is responsible for managing the Manufacturing Operations of the facility and the Operations staff. The Manager, Plant Operations plans, organizes and directs themanufacturing operation of the facility to ensure the most effective return on assets, obtainment of production schedules, meeting customer requirements and overall...

  • Hotel Operations Manager

    1 month ago

    Romulus, United States Marriott International Full time

    Additional Information Full Time, Bonus Eligible, Benefits, Travel Discounts Job Number 23215057 Job Category Rooms & Guest Services Operations Location Courtyard Detroit Metro Airport Romulus, 30653 Flynn Drive, Romulus, Michigan, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY *...

  • Hotel Operations Manager

    3 weeks ago

    Romulus, United States Marriott International Full time

    Additional Information Full Time, Bonus Eligible, Benefits, Travel Discounts Job Number 23215057 Job Category Rooms & Guest Services Operations Location Courtyard Detroit Metro Airport Romulus, 30653 Flynn Drive, Romulus, Michigan, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY *...

  • Hotel Operations Manager

    7 days ago

    Romulus, Michigan, United States Marriott International Full time

    Additional Information Full Time, Bonus Eligible, Benefits, Travel DiscountsJob Number Job Category Rooms & Guest Services OperationsLocation Courtyard Detroit Metro Airport Romulus, 30653 Flynn Drive, Romulus, Michigan, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARY Bonus EligibleSupports the...

  • Operations Manager

    1 month ago

    Romulus, United States Amazon.com Services LLC Full time

    Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to...

  • Operations Manager

    3 weeks ago

    Romulus, United States Amazon.com Services LLC Full time

    Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to...

  • Sales and Operations Management Trainee

    4 weeks ago

    Romulus, United States Fleet Jobs Full time

    Location: 37750 Northline Rd, Romulus, MI Position Summary: Take charge. Think fast. Move forward. As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business and quickly solve problems for our customers - who will depend on you to achieve success. Penske will introduce you to our sales...

  • Front Desk Operations Manager

    2 weeks ago

    Romulus, United States Marriott Full time

    Job Number 24101479Job Category Rooms & Guest Services OperationsLocation The Westin Detroit Metropolitan Airport, 2501 Worldgateway Place, Romulus, Michigan, United States VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments...

  • Assistant Property Manager

    1 week ago

    Romulus, United States Newmark Full time

    Newmark Group, Inc. (Nasdaq: NMRK), together with its subsidiaries (“Newmark”), is a world leader in commercial real estate, seamlessly powering every phase of the property life cycle. Newmark’s comprehensive suite of services and products is uniquely tailored to each client, from owners to occupiers, investors to founders, and startups to blue-chip...

  • Assistant Property Manager

    3 weeks ago

    Romulus, United States Newmark Full time

    Newmark Group, Inc. (Nasdaq: NMRK), together with its subsidiaries (“Newmark”), is a world leader in commercial real estate, seamlessly powering every phase of the property life cycle. Newmark’s comprehensive suite of services and products is uniquely tailored to each client, from owners to occupiers, investors to founders, and startups to blue-chip...

  • Assistant Property Manager

    4 weeks ago

    Romulus, United States Newmark Full time

    Newmark Group, Inc. (Nasdaq: NMRK), together with its subsidiaries (“Newmark”), is a world leader in commercial real estate, seamlessly powering every phase of the property life cycle. Newmark’s comprehensive suite of services and products is uniquely tailored to each client, from owners to occupiers, investors to founders, and startups to blue-chip...

  • Accountant, Sr.

    4 weeks ago

    Romulus, United States Woodbridge Full time

    Legal Entity: Woodbridge Corporation Requisition ID: 2921 Woodbridge is a privately-owned company offering innovative material technologies for applications in automotive, commercial, recreational, packaging, healthcare and building products. In addition to manufacturing operations, the company also offers a full array of services including: chemical...

  • Accountant, Sr.

    2 weeks ago

    Romulus, United States Woodbridge Full time

    Legal Entity: Woodbridge Corporation Requisition ID: 2921 Woodbridge is a privately-owned company offering innovative material technologies for applications in automotive, commercial, recreational, packaging, healthcare and building products. In addition to manufacturing operations, the company also offers a full array of services including: chemical...

  • Chief Operating Officer

    1 week ago

    Romulus, Michigan, United States MICHIGAN TRUCK DRIVING SCHOOL Full time

    Job DescriptionJob DescriptionJob Title: Chief Operations Officer (COO)Location: RomulusCompany Overview: Michigan Truck Driving School is a dynamic and rapidly growing trucking company. We are committed to delivering exceptional schooling to our clients/customers while fostering a culture of innovation, integrity, and collaboration within our organization....

  • Chief Operating Officer

    4 weeks ago

    Romulus, United States MICHIGAN TRUCK DRIVING SCHOOL Full time

    Job DescriptionJob DescriptionJob Title: Chief Operations Officer (COO)Location: RomulusCompany Overview: Michigan Truck Driving School is a dynamic and rapidly growing trucking company. We are committed to delivering exceptional schooling to our clients/customers while fostering a culture of innovation, integrity, and collaboration within our organization....

  • Chief Operating Officer

    3 weeks ago

    Romulus, United States MICHIGAN TRUCK DRIVING SCHOOL Full time

    Job DescriptionJob DescriptionJob Title: Chief Operations Officer (COO)Location: RomulusCompany Overview: Michigan Truck Driving School is a dynamic and rapidly growing trucking company. We are committed to delivering exceptional schooling to our clients/customers while fostering a culture of innovation, integrity, and collaboration within our organization....

  • Bilingual Operations Coordinator

    14 hours ago

    Romulus, United States KBS Full time

    Kellermeyer Bergensons Services (KBS) has immediate full-time, permanent opening to join our Operations Team as an Operations Support Specialist in Romulus, MI. If you enjoy working in a fast-paced environment and helping make an impact on safety in the workplace, then this is the job for you! For more than fifty years, KBS has been providing essential...