Program Manager

Van Pool Transportation LLC

Key Responsibilities:

Build and maintain programs that drive strategic priorities from ideation to implementation, primarily through strong program management principles and hands-on leadership. Define and manage scope, and deliverables of projects with focus on business processes. Develop detailed analysis, plans, milestones, deliverables, and overall status updates related to program management. Understand the business and work directly with field staff to implement solutions. Maintain reporting and communication channels to communicate program/project health, timing, and risk/issues to executive sponsors, key stakeholders, and/or impacted groups Define and manage the resources (time, money, equipment, etc.) required to complete the project. Develop organizational change management approach and deliverables to support the successful implementation and compliance of processes and technology. Direct the coordination and management of resources and resource allocations for multiple ongoing complex projects. Lead the communication with Leadership team on the status of each strategic initiative. Identify and direct the implementation of process improvements that improve KPIs and/or quality across the department/organization. Lead Project Kickoff meetings. Establish governance of strategic initiatives to ensure consistency and adherence to standards. Lead other project management professionals (either direct or indirect reports) through assignment and review of project goals. Direct and evaluate individual/team performance and takes appropriate action to meet and/or exceed performance standards. Develop and communicate reporting metrics and project and/or program dashboards that provide management and business stakeholders with quantifiable gauges of the delivery of business results. Assess and report risks and recommend mitigation plans.

Education, Experience and Skills:

PMP certification required. Bachelor’s Degree required. Graduate degree a plus. 7+ years of experience in project management that directly aligns with the specific responsibilities for this position, including 3+ years of managerial, supervisory, and/or demonstrated leadership experience. 5+ years of experience in creating/maintaining necessary tools, artifacts, and progress visualizations to communicate/align program sponsors, resources, key stakeholders, and Impacted groups. 3+ years of experience with business process mapping (Visio). Ability to create/maintain visualizations using a BI platform (e.g. PowerBI) a plus. Experience in working in Smartsheet a plus. Experience with and knowledge of change management principles, methodologies, and tools (Prosci a plus). Demonstrates strong project management leadership skills including, critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure, and meeting deadlines. Must have solid MS Office Skills, primarily Excel, Word, and PowerPoint. MS Project experience required. Experience with managing vendor deliverables and expectations. Exceptional communication skills, both written and verbal. Excellent active listening skills. Demonstrated ability to identify and recommend processes improvements . Ability to travel > 35 %.

Competencies and Behaviors:

Ability to adapt/modify leadership approach to blend with Beacon culture. Strong presentation skills with demonstrated ability to influence at all levels of management through clear, informed, and logical discussions/presentations. Strong organizational skills and deep understanding of Project Management concepts for planning, monitoring, and reporting. Formal master schedule & RAID log creation, maintenance, and reporting. Ability to form and maintain great working relationships with Key internal and external stakeholders in a virtual setting. A solid understanding of how people go through a transformational change. Strong people skills, motivational skills, team building and decision making. Strong administrative skills, ability to prioritize, delegate, and meet deadlines. Ability to effectively manage time, resolve crises and make decisions. Self-starter and able to work in a non-structured organization. Demonstrated strong relationship management skills with internal clients (e.g., senior management, peers, and colleagues); proven ability to develop creative and collaborative approaches. Confident, comfortable communicator with strong written and verbal communication skills. Ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists. Define problems, collect data, establish facts, and draw valid conclusions. Evaluate trends in data or information. Experience working with remote teams. Experience with multiple delivery methodologies (e.g., Lean, Agile/Scrum).

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