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CM Austin N Lamar Overnight Stock Controller

3 months ago

Austin, United States H-E-B Full time

Job Description

Summary
Lead the work of overnight Night Stockers and is responsible for the overall ordering, receiving and stocking of product during the overnight hours.

ESSENTIAL DUTIES AND RESPONSIBILITIES
-Communicates daily with Grocery Manager to review nightly goals
-Responsible for proper, accurate ordering as well as managing out-of-stocks and proper rotation of product.
-Ensures the execution of the nightly work plan as it relates to stocking standards and merchandising for night shift.
-Report/Record all problems that occur during the shifts to the Grocery Manager
-Responsible for handling Night Stocker issues/concerns and communicating the issues/concerns to the Grocery Manager
-Responsible for communicating any schedule changes and/or time and attendance issues that occur overnight to the Grocery Manager
-Train all Night Stockers on the proper overnight operations procedures to include but not limited to stocking of merchandise and the company standards on stocking productivity
-Supervise, direct and coach Partners to ensure productivity goals are maintained
-Responsible for maintaining the organization of the backroom operations overnight to include the receiving area.
-Ensure preparation and organization of staging areas for new deliveries. Direct and assist Partners with unloading trucks as needed.
-Ensure that all merchandise is presented according to established practices and plans. Utilize merchandise fixtures properly including presentation, product pricing and signage.
-Ensure that POG's are adhered to in the stocking process
-Report any pallet jack, forklift or other equipment issues to the Overnight Operations Manager for resolution.
-May occasionally serve as backup in absence of the Overnight Operations Manager.

EDUCATION AND EXPERIENCE PREFERRED
-2-3 years of prior supervisory experience preferred. Previous experience leading a night crew highly preferred.
-3-6 months prior stocking experience
-Strong verbal and written communication skills. Proven experience proactively communicating with indirect teams and/or teams that work different hours or remotely. Ability to keep multiple parties abreast of issues, changes and/or events that may affect them.
-Ability to independently prioritize issues quickly and manage time and resources appropriately.
-Ability to work overnight schedule
-Able to operate pallet jack/baler
-Prior Forklift/Powerjack experience
-Experienced in making sound decisions independently in any situation or circumstance.
-Previous Customer Service experience highly preferred
-Ability to work without supervision, make independent decisions that reflect a strong understanding of the business, reflect the CM culture and protect business interest.
-Proven time management and organizational skills
-Ability to know when and how to handle issues or elevate issues to DM, Director and/or GM.
-Ability to read, understand and comply with Food Safety & Sanitation requirements, equipment operating and maintenance instructions.

PHYSICAL AND OTHER REQUIREMENTS
-Exposed to moving mechanical parts; small, confined spaces; cleaning chemicals and airborne particles
-The noise level is moderate
-Lift moderately heavy loads up to 75 lbs. individually with potential for heavier loads when team-lifting.
-Ability to bend, reach, kneel, twist, and squat
-Ability to stand and walk for long periods of time
-Ability to push/pull heavy loads of 75 lbs.
-Ability to work in a fast paced work environment with productivity requirements

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to small, confined areas and may be exposed to a variety of cleaning chemicals. The noise level in the work environment is usually moderate. The environment is fast paced and requires long periods of time standing and walking with a moderate amount of repetitive hand motions.

05-2013

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