Patient Care Coordinator, Cancer Genetics

4 weeks ago


Philadelphia, United States Thomas Jefferson University Full time

Responsibilities

PRIMARY FUNCTION:

The Patient Care Coordinator in collaboration and continuous partnership with Entrpise Scheduling Team and SKCC to support access inititatives across the Enterprise. S/he will coordinate scheduling patients between diagnosis and treatment, He/she participates in the assessment and ongoing support of patients in close collaboration with the the Care Team(s) s/he is supporting.

ESSENTIAL FUNCTIONS:

Serves as the point of contact, advocate, and informational resource for patients with a non-oncology diagnosis,their care team, & family/caregiver(s). Promotes timely access to appropriate care such as helping to schedule appointments from first call to first treatment. Gathers records, organizes and supports care team. Monitors and promotes adherence to a care plan, developed in coordination with the patient, PCP, specialist and family/caregiver(s). Supports communication between the care team and the patient, facilitates screening and addresses barriers to care and documents all interactions in the patient’s electronic record. Connects patients to relevant community resources, with goal of enhancing patient health and well-being, increasing patient satisfaction, and reducing health care costs. Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.

OTHER FUNCTIONS AND COMPETENCIES:

Identification and support of high risk patients. Facilitate and attend meetings between patient, family/caregiver(s), care team, and shares community resources as needed. Responsible for regular outreach to patients to check-in, ensure their needs are being met. Responsible for coordinating services related to patient education, treatment (including tests and labs), support and follow up care Support program growth and patient experience in all patient interactions

Qualifications

EDUCATIONAL/TRAINING REQUIREMENTS:

High school or GED required. Bachelor Degree preferred.

EXPERIENCE REQUIREMENTS:

Two + years experience in clinical or community resource settings; care coordination experience is desirable.

ADDITIONAL INFORMATION:

Must have experience in a healthcare clinical or community setting, experience in an outpatient setting is desirable. Must demonstrate a service-oriented approach and be a team player.

Conditions of Employment

Covid Vaccination is a requirement for employment at Jefferson for employees working at Jefferson’s clinical entities or at the University. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.

Closing Statement

Jefferson includes Thomas Jefferson University and Jefferson Health, a dynamic university and health system with broad reach across the Delaware Valley. Jefferson is the second largest employer in Philadelphia and the largest health system in Philadelphia based on total licensed beds.

Jefferson’s mission, vision and values create an organization that attracts the best and the brightest students, faculty, staff, and healthcare professionals, as well as the most visionary leaders to drive exceptional results.

OUR MISSION: We improve lives. OUR VISION: Reimagining health, education and discovery to create unparalleled value OUR VALUES: Put People First, Be Bold & Think Differently and Do the Right Thing

As an employer, Jefferson maintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.



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