Sleep Expert

3 months ago

Lexington, United States Mattress Firm Full time

Is your current job a nightmare? Make it a dream job at Mattress Firm® 

Your journey will begin with an extensive, customer-centric retail sales training program that empowers you to create a life-changing in-store experience and help customers build the perfect sleep sanctuary. Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career.

Bilingual preferred – Spanish.

Benefits include:

Excellent career growth opportunities through on-the-job training and development programs 

401(k) with employer matching 

Mental health and life resources 

Medical, dental, prescription and vision plans 

Get paid on-demand

Base pay or uncapped commission

Employee discounts on Mattress Firm sleep products and accessories 

Additional perks may include discounts on the following:

Cell phone products and services

Tickets to events and attractions

Personal travel

Electronics and appliance purchases

Pet insurance plans

Mortgage loan rates

Job Details:

Create an environment where the customer is always at the center by cultivating strong relationships.

Provide technical and product knowledge information to customers and serve as subject matter expert. 

Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives. 

Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.). 

Maintain awareness of the competition, advertisements and services offered by competitors.

Leverage social media to positively impact brand awareness and increase sales. 

Mattress Firm 

We’re no ordinary mattress company. In just over 30 years, Mattress Firm is America’s most trusted authority on sleep. With more than 2,400 stores nationwide and a team of more than 6,000 Sleep Experts, we have helped millions of people get better sleep. That’s who we are and what we do—because everyone deserves a great night’s sleep. 

Mattress Firm takes pride in our purpose of helping people sleep well to live well, and we deeply invest in every new sales associate coming on board to live up to that promise. Our award-winning talent development programs include an education path designed to support all new sales associates' learning proficiency for specialty retail. Not only do we invest in training, but all new sales associates are eligible for a performance-based bonus after their sixth month of employment.

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