Logistics Analyst

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you’ll do on a typical day:

• Monitor support channels (group chats, emails, trackers) for support needs across the NASA region
• Troubleshoot and investigate the reported issues and provide support to the operation and program teams across NASA with issue resolution, escalation, and reporting
• Create and manage bugs and tickets with multiple teams to resolve system and process issues
• Prepare operational analyses of services, projects or general business functions
• Maintain databases; extract information and develop metrics and scorecards to measure and improve overall performance
• Research operations, including performance and productivity data, error rates and root causes; review reports to identify operational issues across departments
• Prepare related reports, graphs, charts, presentations and other documents to support analyses
• Utilize systems and software to develop and maintain reporting tools to support business decisions
• Participate in new project implementations and provide hyper care support as needed
• Assist leadership with process document writing and changes
• Work cross-functionally with various teams, such as: logistics, supply chain, engineering and solutions, IT, and automation

What you need to succeed at GXO:

At a minimum, you’ll need:

• Bachelor’s degree in Logistics, Business, Supply Chain or a related field, or equivalent related work or military experience
• 1 year of experience in comprehensive supply chain or logistics
• Expertise in preparing, importing and manipulating information in spreadsheets, databases and presentations; converting raw data into usable formats
• Experience with Microsoft Office (Access); ability to extract system data from SAP and utilize Excel/Access to develop reports
• Experience supporting Warehouse Management Systems (WMS), order management applications and database systems
• Advanced Excel skills, including the ability to perform macros

It’d be great if you also have:

• Experience with SAP
• Experience with Google Drive, Docs, Sheets, Slides, and other web applications
• Solid data mining and development skills; ability to perform statistical analysis and create queries
• Ability to create solutions-based reports to improve operational efficiency and increase customer satisfaction
• Fundamental comprehension of warehouse operations and the supply chain structure
• Solid verbal and written communication, organizational and time management skills