Refrigeration Trainer

Job Title:  Refrigeration Trainer

Location:  Phoenix, AZ

The After Market Service (AMS) Group, a division of Dover Food Retail (DFR) the total solution provider for any refrigeration challenges, is looking for a dynamic Refrigeration Trainer. This role offers an opportunity to be at the forefront of the refrigeration industry, encompassing a range of applications from supermarkets, multi-store chains, to industrial sectors.

At AMS, our employees are the pillars of our success. Hence, we've created a culture that values innovation, teamwork, and dedication. From the day you join us, you'll find a rewarding work environment with substantial benefits that include:

• On your first day, you become eligible for Medical, Dental, and Vision insurance, along with Prescription coverage
• We respect your need for work-life balance; hence, we offer Paid short and long-term leave disability insurance, paid vacation, and paid sick leave
• To secure your future, we offer 401k Retirement Plan matching
• Manage your expenses better with our Flexible Spending Account
• Enjoy 11 Paid Holidays each year - because everyone deserves a break

What the Role Involves:

As a Refrigeration Trainer, you'll be responsible for leading and facilitating all processes and programs related to refrigeration education. In addition, the trainer will assist with curriculum development and implementation strategies.

• Lead and conduct both lecture and hands-on learning activities for employees.
• Collaborate with Construction and Service Managers to develop curriculum processes.  This includes the development of hands-on learning activities, creating and reviewing curriculum for accuracy and providing updates when the industry standards change
• Complete and process thorough evaluations that will be instrumental in the training quality control process.
• Stay updated on industry trends, including new products and process related to both Hillphoenix products and field activity, i.e. new installation practices, new products, etc.
• Assist with managing on-the-road training programs, including database updates, scheduling, and curriculum content.
• Collaborate with team members on course delivery planning and resource allocation; as well as managing inventory of learning assets, i.e. demo units.
• Partner with community colleges, school districts and other organizations to support educational activities and outreach.

Basic Qualifications:

• 8+ years in the supermarket refrigeration industry
• 4+ years of CO2 knowledge
• 2+ years of training experience

The Ideal Candidate:

• Strong working knowledge of computers and proficiency in Microsoft Outlook, Word and Excel
• Familiarity with learning management software and instructional design software
• Familiarity with Hillphoenix product lines.
• Self-motivated with a good attitude and a desire to work in a team atmosphere
• Ability to read, analyze, and interpret engineering drawings, one-line diagrams, control wiring diagrams, general business periodicals, professional journals, technical information and procedures, government regulations
• Must be willing and able to discipline themselves to work to schedules and deadlines, and flexible enough to adjust their working hours accordingly
• Must have strong presentation and instructional skills
• Travel up to 20% of time may be required

Why Choose Dover Food Retail (AMS Division)?

We believe in a collaborative entrepreneurial spirit and winning through our customers. We value and respect our employees, expecting results through high ethical standards, openness, and trust. Join us to be part of a company that is committed to delivering what it promises and has a reputation for quality.

We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities who require reasonable accommodations to perform the essential functions of this job are welcome to apply.

Embark on a fulfilling journey with AMS, where your skills are valued, your growth is nurtured, and your achievements are recognized.

Apply today

Our Story:  

Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What’s Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony. 

DFR is part of the Climate & Sustainable Technologies segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.  

DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.  

Apply today

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The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.