See more Collapse

Customer Service Manager

1 month ago

Orono, United States Wendy's Full time

WHY WENDY'S

Families come in all shapes and sizes. And that includes Wendy’s family - the people you work with as Wendy’s Shift Leader. The stuff you want - like fun people, quality food, and a paycheck - is done.


We believe our people are our greatest asset and that through them, we create purpose and opportunity. We believe in driving sales and generating employee growth. We offer our Shift Managers the opportunity to grow and develop to their personal level. 


POSITION OVERVIEW

• As a Restaurant Customer Service Manager, your primary responsibility is to create a service culture designed to “Delight Every Customer.”

• You will inspire the entire restaurant team to drive a customer-centered service culture to build customer loyalty 

• You will lead the planning process for daily operations, to guarantee every shift is set up to deliver the best customer service

• You will be the expert on executing great huddles in our restaurants, which is the Wendy’s way of regularly communicating with our restaurant teams on what is most important to our customers and how we can exceed their expectations

• You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant


WHAT YOU CAN EXPECT

Shift Leaders are an integral part of the restaurant management team. Shift Leaders provide direction, training and the expertise required to ensure the customer's expectations are exceeded and each shift they oversee achieves its business

goals.

 

• Weekly Pay

• Competitive pay

• Medical, dental, vision, RX

• 401K

• Flexible Schedules we want you to have adventures outside of work

• Discounted Meals

• Paid Sick Time

• Advancement opportunities within our Management Career Path

• We provide a best-in-class restaurant leadership training program to build the foundation for you to become a high-performing leader for Wendy’s


WHAT WE EXPECT FROM YOU

If a Wendy’s restaurant were a person, it would be you: fun, fast and friendly, whatever situation comes up with a customer - good or bad - you handle it like a boss. You get how things work here, and make sure new team members know it, too. You make sure food safety standards and procedures are on point.

 

• Min 1 year restaurant experience preferred

• 6 months or more of restaurant, retail, customer service focused, or equivalent experience

• Must be at least 18 years of age

• HS diploma or equivalent & possess all documents required by state and federal law

• Ability to multi-task while maintaining composure and giving sound advice and direction

• Must be able to take direction, give direction, work well in a team environment, and have a strong customer orientation focus

• Must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues

• Ability to work, concentrate and perform duties accurately in a fast-paced environment

• Must be able to stand for prolonged periods of time

• Use restaurant equipment such as a headset, register or grill

• Frequent lifting/carrying up to 25-50lbs, reaching, pushing, pulling, bending, kneeling, and stooping

• Must be available to report for work promptly and regularly

• Must have or be willing to obtain ServSafe certification by end of training


Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.

We have other current jobs related to this field that you can find below

  • Customer Service Home Agent

    1 week ago

    Orono, Maine, United States L.L. Bean Full time

    We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside. Come join us. Because on the inside we're all outsiders. And if it's outside, we're all in.L.L.Bean is looking for individuals to join our team of Work-From-Home Customer Service RepresentativesIn this temporary role, you'll be the friendly voice...

  • Customer Service Home Agent

    1 week ago

    Orono, United States L.L. Bean Full time

    We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside. Come join us. Because on the inside we’re all outsiders. And if it’s outside, we’re all in.L.L.Bean is looking for individuals to join our team of Work-From-Home Customer Service Representatives!In this temporary role, you'll be the friendly...

  • Preconstruction Service Manager

    2 weeks ago

    Orono, Maine, United States University Of Maine System Full time

    The Preconstruction Services Manager for Athletics will lead capital projects for the Department of Athletics at the University of Maine Orono and University of Maine Machias campuses. Responsibilities include coordinating with University of Maine System (UMS) Capital Planning & Project Management (CPPM), collaborating with various teams, designers,...

  • Preconstruction Services Manager- Research

    4 weeks ago

    Orono, United States University Of Maine System Full time

    Statement of the Job : The Preconstruction Services Manager for Research will provide leadership and expertise to the Office of the Vice President for Research and Dean of the Graduate School (OVPRDGS) of for the University of Maine Orono campus and University of Maine Machias campus. This position will provide complete capital project delivery in...

  • Preconstruction Services Manager- Research

    2 weeks ago

    Orono, Maine, United States University of Maine Full time

    Position Title: Preconstruction Services Manager - Research (id:84011) Campus: Orono Department: Facilities Management - OFM Bargaining Unit: UMPSA Salary Band/Wage Band: 07 Location: Orono ME Statement of the Job: The Preconstruction Services Manager for Research will provide leadership and expertise to the Office of the Vice President for Research and Dean...

  • Manager

    2 weeks ago

    Orono, United States Subway Full time

    Today, the SUBWAY® brand is the world's largest submarine sandwich chain with more than 37,000 locations around the world. We’ve become the leading choice for people seeking quick, nutritious meals that the whole family can enjoy.Subway® Pathway represents the journey many have taken to build their careers with Subway®. Countless owners started as a...

  • Patient Service Rep III

    4 weeks ago

    Orono, United States Northern Light Health Full time

    Northern Light Eastern Maine Medical Center Department: Physical Medicine Clinic Position is located: Northern Light Health Center Orono Work Type: Full Time Hours Per Week: 40.00 Work Schedule: 8:30 AM to 5:00 PM *Position may be eligible for a $1000 bonus (minus tax) paid after the successful completion of probation period. * Summary: The Patient...

  • Guest Service Representative

    3 weeks ago

    Orono, United States Hotel Ursa Full time

    The growth and success of our company is driven by the participation, commitment, and performance of our team members. Achieving high levels of Client, Guest and Employee Satisfaction is a challenging task requiring qualified and enthusiastic people in a wide variety of positions. We seek qualified candidates who share our vision, values, and desire for...

  • Guest Service Representative

    4 weeks ago

    Orono, United States Hotel Ursa Full time

    Job DescriptionJob DescriptionThe growth and success of our company is driven by the participation, commitment, and performance of our team members. Achieving high levels of Client, Guest and Employee Satisfaction is a challenging task requiring qualified and enthusiastic people in a wide variety of positions. We seek qualified candidates who share our...

  • Guest Service Representative

    3 weeks ago

    Orono, United States Hotel Ursa Full time

    The growth and success of our company is driven by the participation, commitment, and performance of our team members. Achieving high levels of Client, Guest and Employee Satisfaction is a challenging task requiring qualified and enthusiastic people in a wide variety of positions. We seek qualified candidates who share our vision, values, and desire for...

  • Guest Service Representative

    3 weeks ago

    Orono, United States Hotel Ursa Full time

    The growth and success of our company is driven by the participation, commitment, and performance of our team members. Achieving high levels of Client, Guest and Employee Satisfaction is a challenging task requiring qualified and enthusiastic people in a wide variety of positions. We seek qualified candidates who share our vision, values, and desire for...

  • Contract Customer Support Consultant

    2 weeks ago

    Orono, United States IDEXX Laboratories Full time

    Employee Type: Contractor Duration: 3 months Working Hours: 40 hours per week Location: Westbrook, Maine with opportunities for hybrid or virtual working capacity. Tentative Start Date: July 15, 2024 Schedule: Monday-Friday, 8:30am-5pm ET Our Customer Support Consultant Contractors are the direct line between IDEXX and our customers. That is why they are...

  • Open/Close Manager

    4 weeks ago

    Orono, United States Wendy's Full time

    Why Wendy's Families come in all shapes and sizes. And that includes Wendy’s family - the people you work with as Wendy’s Shift Leader. The stuff you want - like fun people, quality food, and a paycheck - is done. We believe our people are our greatest asset and that through them, we create purpose and opportunity. We believe in driving sales and...

  • Patient Service Representative

    4 weeks ago

    Orono, United States ZOLL LifeVest Full time

    Job DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...

  • Food Service Worker

    2 days ago

    Orono, United States Sodexo S A Full time

    Job Description Location Name: UNIVERSITY OF MAINE AT ORONO - 90390006 Location ID: 90390006 Location: UNIVERSITY OF MAINE AT ORONO - 90390006 Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday...

  • Engineer IV or V

    1 month ago

    Orono, United States University Of Maine System Full time

    Statement of the Job : Support, plan, and conduct assigned and/or original research in a variety of research and development projects encompassing material sciences, manufacturing, and the engineering of composites and structures while working collaboratively with faculty, staff, and graduate and undergraduate students at the Advanced Structures and...

  • Assistant Athletic Director for Compliance Services

    3 weeks ago

    Orono, United States University Of Maine System Full time

    Statement of the Job : To serve as a resource for University of Maine student-athletes, coaches, staff members, and representatives of athletics interests in all areas of athletics compliance, and to maintain compliance for the Universitys membership with the National Collegiate Athletic Association and respective team conferences. Typical hiring...

  • Travel Case Manager RN

    3 weeks ago

    Orono, United States Endevis Full time

    Job.com Healthcare is seeking a Case Manager Registered Nurse for 13 weeks for immediate opening in Elsworth , ME. Looking for candidates with 1 year Case Manager experience. Fortus Healthcare Resources and QCI Healthcare are now stronger together as Job.com Healthcare. Job.com Healthcare believes in an environment where you feel included, valued, and...

  • Manager, Night Warehouse

    4 weeks ago

    Orono, United States US Foods Full time

    ESSENTIAL DUTIES AND RESPONSIBILITIES • Lead with a safety mindset that ensures that every US Foods associate remains injury free, always. Champion safety procedures, processes and training to create and maintain a safety-first culture in the warehouse. • Oversee and develop warehouse associates through one-on-one coaching, training on policy and...

  • Business Office Manager

    4 weeks ago

    Orono, United States Genesis Healthcare Services Full time

    Play an integral part in achieving nursing center business excellence goals as our Business Office Manager where you will census, billing, accounts receivable, tracking of Medicaid applications and other accounts receivable functions. Position Highlights*Lead, guide and direct staff that may include an Assistant Business Office Manager, Bookkeeper, and...