Project Manager

3 weeks ago

Lombard, United States Credit Union 1 Full time

Credit Union 1 is Recognized as a Chicago Tribune and Las Vegas Review Top Workplace 2022

We are excited to announce that Credit Union 1 has been recognized as a Chicago Tribune and Las Vegas Review Top Place to work for the second year in a row The Top Workplaces explore how organizations create and sustain a positive and productive work culture. A great culture is important to Credit Union 1 and our culture is made up of more than great benefits and time off.

Join the Credit Union 1 Team

At Credit Union 1, we provide a work culture that is empowering, encouraging our team to be great, giving their best each day. Our valued employees are the foundation of our success and are the key to fulfilling our mission. Credit Union 1 invests in employee learning and development and strives to promote from within.

Top reasons to begin a career at Credit Union 1:

  • Get paid for NOT working 13 holidays each year
  • Paid Time Off (PTO) begins accruing day one of employment
  • Tuition reimbursement for approved courses (after 1 year)
  • Free Employee Assistance Program (EAP)
  • Livongo Diabetes Management Program
  • Career growth opportunities it's our philosophy to promote from within whenever possible. Credit Union 1 is committed to your success and professional development.
  • Excellent benefits packages including:
    • Medical PPO insurance
    • High Deductible Health Plan (HDHP) and Health Savings Account (HSA)
    • Dental & vision insurance (employee coverage 100% company paid)
    • Life, AD&D, short and long-term disability insurance (100% company paid)
    • 401(k) retirement and profit-sharing plan
  • Being part of a team providing services with the goal of improving the ongoing economic well-being of our members.

The Job at a Glance

The Project Manager is primarily responsible for the planning and execution of the most complex, cross-functional, cross-department and member impact projects across the organization. Their efforts will translate company strategies into action, deliver ROI, reduce risk, and achieve enterprise-wide strategic objectives.

This responsibility includes defining, owning, and improving Process Management methods (standard work, requirements, and outcomes) to be adapted by processes and process owners throughout the organization to drive innovative process improvements and business results.

They shall serve as a trusted advisor to business stakeholders and spearhead innovative solutions, while partnering with key support functions throughout the duration of the project, acting as the lead and centralized point of contact. They will ensure all tasks are completed while promoting a risk-aware culture and ensuring efficient and effective risk and compliance management practices by adhering to required standards and processes. They will maintain strong communication with the PMO team and report to the VP of Program Management.

A Typical Day

  • Develops and communicates initiative roadmaps, schedules, and tools using Asana. Leads updates and presentations to project team and executive management.
  • Develops relationships with key stakeholders necessary to deliver results, including all levels of management.
  • Partner with executives, operational leaders and process owners to translate vision into an executable plan while overseeing the project and acting as the project manager / lead.
  • Ability to hold project team members accountable for on-time completion and quality of project deliverables and milestones.
  • Collaborates across departments to understand customer and business needs and requirements.
  • Conducts analyses of current state, drive root-cause-analyses, develops insights, identify solutions, designs future states, and deliver solutions with sustainable results.
  • Defines and analyzes metrics that align with process management operations. Creates scorecards, monitors scorecard performances, identifies, and communicates gaps, identifies solutions, oversees implementation, and develops control plans. Ensures solutions are maintained.
  • Creative ability to identify innovative solutions with structured plan for implementation to simplify and automate process management methods (standard work, requirements, outcomes).
  • Knowledge in scope management, requirements management, resource management, communications management, risk management, quality management, financial management, and business continuity management.
  • Identify key stakeholders, leverage their talents, and cultivate an energetic and engaging project plan by delivering constructive feedback with courage and candor. Set clear performance standards.
  • Operate as a thought leader and champion of the vision and strategy by actively collaborating and engaging with business partners.
  • Strong ability to positively influence others across functional areas and achieve buy-in to drive cultural and organizational change initiatives.
  • Make discretionary decisions based on research with certain degree of creativity and latitude.

What We Look For

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position will have direct supervisory responsibilities.

Education and/or Experience

  • Bachelor's degree from four-year college or university with 6 years of related experience or 8+ years of related experience and/or training

Minimum Requirements

  • Ability to work independently and within a team environment.
  • Strong leadership skills
  • Experience managing client expectations and requirements.
  • Strong project management, organizational and reporting skills.
  • Ability to multi-task and manage time effectively.
  • Ability to understand and interpret written policies and procedures.
  • Ability to effectively present information to all levels of management in different written and verbal formats
  • Analytical thinking and problem-solving skills; agility and flexibility to adapt to constantly changing priorities.
  • Effective communication skills
  • Strong interpersonal skills, with a focus on rapport-building and listening.
  • Proficiency in Microsoft Word, Excel and PowerPoint required.
  • Experience with Project Management Software like Asana or a similar program preferred.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Travel up to 5-10%

Location: 450 E 22nd St, Lombard, IL


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