Ticket & Product Sales Agent

2 months ago

Park City, United States Vail Resorts Full time

Job Summary:

The Ticket and Product Sales Agent is part of the Product Sales & Services (PSS) Department which delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, lessons, and Child Care. As a member of this team, you are part of the guest experience and the face of Vail Resorts

Job Specifications:  

Expected Pay: $20.00 / hour 

Shift & Schedule Availability: Full-Time & Part-Time

Weekends and Holidays may be required;

Skill Level: High comfort level with Windows-based systems, and handheld devices

Job Responsibilities:  

Work in our contact centers, ticket/pass offices, and throughout our resort to deliver an experience of a lifetime 

Communicate with guests via phone and email 

Accurately and efficiently explain and process all resort products and services 

Complete daily end of Shift pos/register audits 

Be a part of a fun, professional, caring work environment 

Ability to work in a fast-paced environment while delivering exceptional experiences 

Other duties as assigned 

Job Requirements:  

Ability to stand or sit for extended periods of time

Able to work outside in all weather conditions

Comfortable working indoors for extended period of time 

High School Diploma

Ability to lift 25lbs 

Must be able to communicate fluently in English 

Ability to work weekends and holidays 

Ability to maintain a professional presence in the workplace and adhere to our appearance standards 

A Ticket and Product Sales Resort Associate is a flexible employee who often works across multiple departments and in various roles to support the one-resort mentality which could include one of the following: 

Mountain Activities 

Retail Rental operations 

Food and Beverage Support 

Ticket sales or scanning 

Lift Operations 

Base Area Operations 

The expected pay range is $20. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

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