Medical Assistant Float/Tucson

3 weeks ago

Tucson, United States Oak Street Health Full time

Role Description

Oak Street Health takes a team-based approach to providing outstanding patient care. Care teams are responsible for delivering excellent, high-touch, primary care, and coordinating the care of our patients throughout the healthcare delivery system.

Medical Assistants are an important part of our Care Teams. High levels of flexibility, energy, attention to detail, and problem-solving are required to be successful. Medical Assistants are expected to build relationships with Oak Street Health members. Medical Assistants work closely and collaboratively with their teammates to greet and room Oak Street Health patients. Medical Assistants are expected to assist in assessing a patient's health conditions, including performing routine diagnostic testing during appointments. 

Core Responsibilities

Ensure efficient patient flow by rooming patients in a timely manner and assisting the provider with staying timely on their schedule 

Deliver an exceptional patient experience, and help patients prepare for their provider visit 

Obtain vital signs, chief complaints and review medications

Deliver patient screenings per protocols 

Order supplies and stock exam rooms 

Conduct routine quality control checks, including infection control measures, equipment QAs, and check for expired medication and supplies 

Ensure exam rooms are clean, safe, and ready for patient visits

Under direction of an RN, provider and/or protocol, provide telephonic support to patients

Under direction of an RN or Provider, offer MA appropriate 'visits,' such as administering vaccinations and performing procedures, including but not limited to: ABI, spirometry, EKGs, etc.

Perform waived laboratory testing

Schedule diagnostic testing

Apply or assist with the application of durable medical equipment

Participate in care team meetings to discuss patient care and clinic operations

Other duties, as assigned

What are we looking for?

3+ years in a Medical Assistant role

CPR Certification required

Medical Assistant certification or registration required. Over 5 years of applicable, consecutive Medical Assistant experience may substitute for this requirement

EMR experience and proficiency required

2+ years of experience working with geriatric patients is preferred

Phlebotomy Technician Certification preferred

Strong communication skills and customer service orientation

Demonstrates problem-solving skills, accountability, and a flexible, positive attitude

Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary and indicated in Job title)

US work authorization

Someone who embodies being 'Oaky'

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