Optical Keyholder

What you'll do:

Optical duties

Work directly with customers to help meet all of their eyewear needsTake and record measurements, adjust and fit eyewear, and execute these details with flawless accuracyCheck that our finished eyewear meets our optical standards, as well as customer requirements and requestsUse your expertise to explain prescription terminology and product offerings to customers

Leadership responsibilities

Set your store up for success each day by ensuring that all operational, service, and staff zoning procedures are executed to Warby Parker standardsDrive the store vision and sales by providing above-and-beyond service on the floor and acting as the main contact for customer and operational questionsWork with store management to lead and mentor the Optical team, including participants of our Optician Apprentice Program, and exemplify what great service looks likeHelp maintain general store systems, inventory databases, and business operationsFoster and support a productive, positive employee culture in your store

Who you are:

A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states) with 2+ years of experience, including supervisor responsibilitiesPassionate about the eyewear and retail industriesA clear, effective, and professional communicator—you can break down technical terms for customers to easily understandDedicated to going above-and-beyond to make customers (and your teammates) happyAn energetic, positive team player who’s able to adapt in a fast-paced, ever-changing work environmentNot on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

Some benefits of working at Warby Parker for full-time employees:

Health, vision, and dental insuranceLife and AD&D InsurancePaid time offPaid HolidaysRetirement savings plan with a company matchParental leave (non-birthing parents included)Short-term disabilityEmployee Assistance Program (EAP)Bereavement LeaveOptical Education ReimbursementSnack PantryAnd more (just ask)

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