Information Systems Technician Telephony

6 months ago

Petaluma, United States DirectViz Solutions, LLC Full time

DirectViz Solutions, (DVS) is a rapidly growing government contractor that provides strategic services that meet mission IT needs for government customers. DVS provides innovative information technology solutions to government clients through the knowledge and expertise of our dedicated employees. DVS is an employee-centric employer that provides competitive compensation, comprehensive medical plans, 401k match, PTO accrual, professional development reimbursement, corporate-funded technology certifications, and employee recognition and appreciation programs.

At DVS, we recognize that our employees are our number one resource. If you are a problem-solving people-person, apply today

DVS is looking for an Information Systems Technician Telephony (ISTT) Instructor to support our team in Petaluma, California.

Hourly pay rate: $26.99/hour

Position Overview:

DVS is seeking Instructors with experience in Information Systems Telephony operations to work at Petaluma, CA to provide instructional services to meet the Coast Guard's unique needs in training students attending A and C schools at the Training Center.

Instructors shall provide expert skills and knowledge to deliver instruction to their students, focusing on ensuring students achieve the necessary skills mandated by course curricula and successfully meeting course objectives. Instructors may be required to evaluate students' performance by verifying their understanding of the course material, competency of learned skills, and their ability to demonstrate applied knowledge. This is a non-exempt Service Contract Act (SCA) position.

Responsibilities:

  • Prepare classroom or training areas and pick up and return training devices, as needed.
  • Perform basic maintenance on training aids and/or equipment, as needed.
  • Prepare and execute to USCG Instructional standards in the conduct of classroom / laboratory / seminar / conference / discussion / lecture / demonstration / practical exercises per class training schedule.
  • Supplement the course curriculum and lesson plans by incorporating lessons learned from specific/relevant training and after-action reviews, doctrine; current and evolving Tactics, Techniques, and Procedures (TTP) into the daily instruction.
  • Assist in conducting and assessing student critiques to identify strengths, weaknesses, and actions to improve performance.
  • Schedule and conduct remedial training and student retests.
  • Maintain and update a class status reports reflecting number of students in training and class progression.
  • Review and summarize student course critique, schedule remedial training as needed.
  • Conduct academic counseling.
  • Assist in grading written tests.
  • Assist in grading results performance tests.
  • Review and grade homework projects and assist in the preparation of student-written evaluation upon student graduation for certain courses.
  • Review a student's record for progression.
  • Make entries on student record of training form.
  • Complete Training Quality Reports and complete reports on students identified as receiving deficient training.
  • Prepare, process and forward required training records and/or any additional documentation IAW USCG Training Center (TRACEN) policies and procedures for student release prior to graduation.

Education and experience (Required)

  • High School diploma or equivalent.
  • Two (2) year's experience as a primary classroom instructor.
  • Must be a US citizen and must pass a background check.

Additional skills

The most competitive candidates will possess outstanding instructional and communicative skills (verbal & nonverbal). Instructors must be proficient with MS office computer programs (Word, PowerPoint, Excel), and ensure the ability to access all required training tools.

Physical demands

Personnel shall be physically fit and able to perform duties requiring moderate lifting (not to exceed 45 lbs.), long periods of standing, sitting or walking, and inclement weather conditions on occasion.

DirectViz Solutions, LLC (DVS) is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant for employment because of race, color, sex (including pregnancy), age, gender identity, creed, religion, national origin, sexual orientation, marital status, genetic information, disability, political affiliation, protected veteran status, or any other status protected by federal, state or local law.

DVS has a zero-tolerance policy for harassment, threats, coercion, discrimination, and intimidation. Employees may file a complaint or exercise any right protected by Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, Section 4212 of the Vietnam Era Veterans Readjustment Assistance Act of 1974, or the Veterans Employment Opportunities Act of 1998.


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