Director, Global IT Infrastructure

1 month ago

Earth City, United States Spectrum Brands Full time

Job Summary

The Director, Global IT Infrastructure is responsible for the successful management and execution of infrastructure delivery worldwide. This leader will manage diverse teams responsible for providing quality support and ever-increasing value to our business through delivery of network systems, servers, cloud computing, virtualization, database, and productivity software tools. All first and second level support for infrastructure will be performed within this group. The Director, Global IT Infrastructure will foster and maintain end-user satisfaction via high quality service and support and by maximizing system availability, capacity, and performance.

Primary Duties & Responsibilities

Develops the strategy for IT Infrastructure organization to maximize business outcomes and support broader IT initiatives. Works with the IT leadership for program portfolio and governance to prioritize resources and budget. Builds successful stakeholder relationships with other IT stakeholders by developing a clear understanding of business needs and ensuring cost-effective delivery of IT infrastructure services to meet those needs. Creates and aligns an IT Infrastructure roadmap by linking to the IT strategy and driving positive business outcomes with the future-state business capabilities in mind. Develops and controls the annual IT Infrastructure budget, managing forecast and cost accountability. Creates a culture of continuous cost optimization. Collaborates with security to ensure IT Infrastructure contributes to, embraces, and applies security strategy. Operates and monitors governance controls for processes and functions performed by IT Infrastructure teams. Supports reviews by audit teams, compliance teams and other risk-related functions as required. Develops and executes a strategy to improve awareness of the business value that the IT Infrastructure function provides, and continuously ensures alignment to business needs. Works collaboratively with direct reports to support their career progression, nurture their development and to help them realize their potential. Supports business continuity by developing, managing, and testing disaster recovery plans that improve reliability, tolerability, and disaster readiness. Keeps track of trends and provides direction on what emerging technologies should be incorporated into IT infrastructure designs and services to successfully deliver overall IT strategy. Champions IT infrastructure involvement in the organization's innovation efforts and encourages experimentation with new solutions to avail business opportunities. Develops and executes full life cycle management of IT infrastructure systems, working in close partnership with peers, and identifies where common approaches, solutions, and partnership could drive efficiency. Develops and manages an IT Infrastructure sourcing strategy and provides leadership oversight for strategic vendor and partner relationship management. Works with HR and the IT leadership team to develop and execute workforce plans that ensure IT infrastructure function can supply skilled resources to meet demand. Supports the CTO and Enterprise Architecture by implementing infrastructure solutions that align to the enterprise architecture framework and roadmap. Drives development and adoption of enterprise technology standards as you deliver performance, capacity, and availability metric reporting to IT leadership.

Education and Experience Profile

10+ years of relevant experience working in and leading diverse technical infrastructure teams Bachelor’s degree and business experience (MBA is desirable) Experience working for manufacturing, consumer goods, large scale enterprise, or service provider

Required Skills

Analytically quick and logical thinking. Strong conceptual skills. Strong strategy and roadmap development skills. Good understanding of on-premises and cloud computing (IaaS, PaaS, SaaS). Good understanding of computer network types and protocols. Good understanding of commercial operating systems. Good understanding of data protection software and design. Good understanding of commercial and open-source databases. Good understanding of data center management. Good understanding of disaster recovery supporting business continuity. Supplier, customer, consumer orientation. Strong financial management and budget forecasting skills. Strong vendor partnership and management skills. Good understanding of the business purpose of assigned tasks. Self-motivation and action-orientation with an appropriate level of patience and drive. Strong written and oral communication skills with proven ability to effectively communicate to various levels in the organization and to positively influence outside of his/her own function.  Flexibility and adaptable attitude in approaching problem resolution and end-user support. Ability to work well within the team but not shy in challenging people and their ideas. Good interpersonal and proven team leadership skills. Good listener, learner, and information seeker with ability to grasp business and people issues quickly. Good organizational skills. Enthusiastic and upbeat with a strong work ethic. Self-confidence and maturity, with a good personal presence. A willingness to progress within the organization.

Work Environment

Working conditions are normal for an office environment.

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