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Residential Case Manager

2 months ago

Louisville, United States YMCA of the USA Full time

Job Description

As the nation’s leading nonprofit organization committed to strengthening communities through youth development, healthy living and social responsibility, the Y offers more than just a job. We offer you a career with a future and the chance to make a lasting difference in your community. Incumbent assesses youth and family issues which result in a request for shelter care. The incumbent develops an individualized case plan for each youth in emergency shelter and directs, provides, and/or coordinates the provision of counseling, mediation, short-term conflict resolution, case management, medical, educational services, and home placement for youth in Shelter House. The average short-term (1 week to 3 weeks) case load will up to 10 residents and 10 aftercare families for a total of 225 youth & families per year.

Qualifications

POSITION REQUIREMENTS:

· Master’s degree in Social Work preferred

· Two years Case Management experience

· Five years experience working with at-risk youth

· Minimum of 21 years of age

· Valid Driver’s License and able to pass insurance requirements to transport youth in company vehicle

Essential Functions

ESSENTIAL RESPONSIBILITIES:

Uphold the mission of the YMCA, and demonstrate behaviors that reflect a determined, nurturing, genuine, hopeful, and welcoming nature. Demonstrates a commitment to the charitable work of the YMCA and accepts a leadership role in the activities and events of the YMCA Annual Campaign. Challenges people to accept and demonstrate core values of the YMCA of honesty, respect, responsibility and caring. Provide crisis intervention, case management, and mediation services through the crisis phone line, crisis walk-in service, community-based referrals, and Safe Place program.  Facilitate the referral process for all potential clients. Provide intake, case assessment and disposition, case management, “Family Team Conferencing” Mediation, and aftercare referral services to youth and families seeking services at ShelterHouse. Provide liaison and advocacy with appropriate mental health centers, courts, physicians, school systems, CHFS/DCBS, and other community agencies. Ensure that medical and educational needs of all shelter youth are addressed.  Conducts follow-up contacts with youth and families, conducting an outcome measure survey with each family, and enters data into database system(ServicePoint). Assist Youth Work Staff in assuring that youth and family needs are being addressed on a day-to-day basis during the shelter stay. Develop effective working relationships with Senior Youth Workers, Part-Time Youth Workers, and all supervisory personnel, contributing to collaborative decision-making and mutual accountability. Ensures proper documentation and protection of confidential information about youth, services provided to youth and families, and contacts with other agency’s personnel about care of the youth. Attends and participates in meetings, supervision, and weekly case reviews. Assists Youth Work staff in direct supervision of residents. Assists in emergency transportation of youth. Maintain consistent and timely records, including relevant reports to meet funding and licensing requirements. Assist in the preparation of monitoring visits by funding and licensing sources. Participate in the hiring process and orientation of new staff when appropriate. Participate in staff and program development. Maintains shared case management offices and rooms in a clean and orderlycondition.  Insures prudent use of resources, assists in revenue development, and participates in the internal fundraising campaign. Supervises 1 - 2 students completing practicum assignments.

PHYSICAL WORKING CONDITIONS:
Standing 
Sitting
Climbing 
Pushing 
Pulling 
Lifting 35 lbs.
Carrying 35 lbs.
Series of dissimilar operations

WORK ENVIRONMENT

· Noise level- Moderate

· Fast Paced

· Trauma Informed