Customer Service Representative

4 weeks ago

Dover, United States Christopher Chapman - State Farm Agent Full time
Position Overview

State Farm Insurance Agent located in DOVER, NH is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Christopher Chapman - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...

  • Salary plus commission/bonus
Requirements

  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Successful track record of meeting sales goals/quotas preferred
  • Excellent communication skills - written, verbal and listening
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • Organizational skills
  • Self-motivated
  • Able to learn computer functions
  • Ability to multi-task
  • Knowledge of life products
  • Knowledge of health products

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