Practice Assistant-Rhinebeck, NY
6 days ago
Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York, Crystal Run Healthcare and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey, and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together.
Rhinebeck Woman’s Health, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Practice Assistantto join our team. Practice Assistantis responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.
Schedule: This is a 40-hour work week to be determined by the supervisor. Monday through Friday between the hours of 8:00 am to 5:00 pm
Location: Route 9, Rhinebeck NY
Primary Responsibilities:
Provide excellent customer serviceMust possess strong interpersonal skills to communicate effectively with patients, co-workers, Management Staff, and PhysiciansDemonstrate professionalism in appearance and actions with patients, staff, Physicians and Administrators at all timesMaintains confidentiality of patient informationGreets patients, family members and guests with a friendly smileAssists patients with signing in and completing registrationEnters and scans patient’s demographic and insurance information into EpicVerifies insurance eligibility and benefit information; informs patients of insurance benefitsCollects co-payments and patient balancesAnswers incoming phone calls in a courteous and prompt manner; directs calls and takes messagesProvide patient appointment and procedure scheduling both on telephone and with direct patient interaction in office, and scheduling maintenance of surgeries for one or more PhysiciansReschedule patient appointments as needed using EMR and Scheduling SystemMust possess solid interpersonal skills to communicate effectively with patients, co-workers, Management Staff, and PhysiciansAssist with staff scheduling and assist manager as neededDemonstrate professionalism in appearance and actions with patients, staff, Physicians and Administrators alwaysMaintains confidentiality of patient information Receives requests to schedule procedures from physician offices and patients and schedules the procedure according to the availability of the various departments Provides accurate information so that all departments may view and print the schedule for the appointments daily, and maintains open communication with hospital departments regarding schedule changes Other duties may be assignedWhat are the reasons to consider working for UnitedHealth Group? Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid HolidaysMedical Plan options along with participation in a Health Spending Account or a Health Saving accountDental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)More information can be downloaded at: You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
High School Diploma/GED (or higher)1+ years of customer service or Healthcare related experience Intermediate of computer proficiency (multi-task through multiple applications including Microsoft Outlook, Excel, and Word)Ability to travel to other offices (Kingston) if neededPreferred Qualifications:
Experience working with an electronic health record (EPIC)Knowledge of Medical termsKnowledge of OBGYNKnowledge of insurance carriers and managed care plansSoft Skills:
Ability to work independently and maintain good judgment and accountability Demonstrated ability to work well with health care providers Strong organizational and time management skills Ability to multi-task and prioritize tasks to meet all deadlines Ability to work well under pressure in a fast-paced environment Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from othersNew York Residents Only: The salary range for New York residents is $16.00 to $28.27 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable.In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO#RED
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