Surgery Scheduler

2 months ago


Ann Arbor, United States University of Michigan Full time

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in . Michigan Medicine is comprised of over 30, employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

Excellent medical, dental and vision coverage effective on your very first day 2:1 Match on retirement savings

Responsibilities*

Basic OR scheduling-Reviewing the case request, contacting the patient and scheduling the surgery, the pre-op and post-op appointments. Work with physicians on adherence to surgery scheduling procedures.  Manage phone calls from internal and external customers related to surgery. Coordinate with other department schedulers to optimize use of service block time at operating rooms across the health system. Enter CPT codes into scheduling system to permit business team?s identification of patient financial liability.  Serve as a representative of the surgery scheduler team/role on various committees, workgroups as needed.  Maintain responsibility for MiChart grids and scheduling buckets. Obtain proper insurance address and documentation to insure correct charges. Develop, along with lead and scheduling colleagues, a standard of work. Manage daily work queues. Coordination of pre-op medical clearances.

Required Qualifications*

High School Diploma or GED. 3 ? 4 years of experience. Knowledge of basic medical terminology. Prior experience performing complex scheduling. Familiarity with obtaining medical records or professional medical billing. Financial counseling experience for healthcare patients. Exceptional interpersonal skills and ability to work well within a team setting. Communicates effectively. Demonstrates active listening, written, verbal and information technology skills.

Desired Qualifications*

Experience working within a large, complex health care setting.  Familiarity with UMHS electronic medical record systems. Knowledge of University policies and procedures.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the



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