Entry Level Customer Service Assistant
5 days ago
Location: Raleigh, NC
Overview:
Singnala is hiring a motivated Entry Level Customer Service Assistant in Raleigh, NC, to deliver exceptional support to customers and assist in daily operations. This role is perfect for someone with strong interpersonal skills and a desire to grow within a dynamic team.
Key Responsibilities
Responsibilities:
- Respond to customer inquiries via phone, email, and chat.
- Assist in resolving customer issues promptly and professionally.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve customer satisfaction.
Skills, Knowledge and Expertise
- High school diploma or equivalent; additional training is a plus.
- Excellent communication and problem-solving skills.
- Ability to multitask in a fast-paced environment.
- Strong attention to detail.
Benefits
Benefits:
- Competitive salary: $18.00 - $28.00 hourly (based on experience).
- Comprehensive health, dental, and vision insurance.
- Paid time off, including vacation, sick leave, and holidays.
- 401(k) retirement plan with company matching.
- Professional development and growth opportunities.
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