Senior Manager Customer Marketing

4 weeks ago


Cromwell, United States DSM Full time

Senior Manager Customer Marketing

Location: Shelton, CT

Place of work: Hybrid

Senior Manager Customer Marketing runs the day-to-day operations and serves as the “voice of the customer” when interfacing and collaborating with Marketing to develop brand, channel and customer plans. You interact with operations ensuring excellent execution of all programs at the account level. Additionally, you interface with Account Teams to ensure that the brand and marketing objectives are easily translated into channel and customer imperatives. Finally, Senior Manager Customer Marketing supports and focuses on growing e-commerce business to develop best in class content.

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting to our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Your key responsibilities

Work across all brands in the i-Health portfolio and customers to closely collaborate with the brand teams to develop the brand strategy to work within grocery channel and drug channel and communicate that to the sales teams Apply best practices in Sales Strategy and support all aspects of Customer Marketing and Category Development initiatives for all brands across Grocery, Drug and Canada accounts Assist in the development of overall Sales strategies in collaboration with Marketing Co-develop pricing, promotion, placement and product from an account and channel standpoint Link Brand strategy with channel & customer strategies Build strong internal and external relationships and processes to help to provide timely assessment and decision analysis for sales spending opportunities

We bring

A firm belief that working together with our customers is the key to achieving great things A flexible work environment that empowers people to take accountability for their work and own the outcome An eagerness to be one team and learn from each other to bring progress to life and create a better future Barrier-free communities within our organization where every employee is equally valued and respected – regardless of their background, beliefs, or identity A culture that prioritizes safety and well-being, both physically and mentally A space to grow by encouraging and supporting curiosity and an open mindset

You bring

Minimum of 5 years consumer packaged goods sales/marketing experience required Strong data analytics experience, specifically with Nielsen and IRI required; HH panel data, Syndigo and Salsify knowledge a plus Experience managing others preferred Knowledge of Customers and Channels and promotional vehicles and expertise in retail execution; Understanding of both e-commerce and brick & mortar businesses Forward thinking, resourcefulness and e-Commerce experience Bachelor’s degree required; MBA preferred

The application process

Interested in this position? Please apply on-line by uploading your resume in English via our career portal.

Equal Opportunities Commitment

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: there's a place for everyone at dsm-firmenich.

dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. dsm-firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process.



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