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Shake Party Shift Lead

1 month ago

Grand Rapids, United States One Beer at a Time Full time
Shake Party Shift Lead - Job Description
Summary: The Shake Party Shift Lead is responsible for the execution of our over-the-top milkshake menu and for assisting guests and coworkers accurately, politely, and enthusiastically. This position requires weekend closes, holidays, and evening availability. Open days are Thursday-Sunday.
Responsibilities and Duties:
  • Preparation and coordination of the shake program including writing SOPs for all menu items, and ensuring service staff are adhering to them
  • Ensure guests have a great experience and are excited to come back for more
  • Ensure that the entryway, inside spaces, bathrooms, and outdoor spaces are clean and safe 
  • Utilize the servant leadership approach to energize and connect with staff and to ensure their feeling of being a valued member of the team
  • Assist in orientation and training of new employees
  • Pre-shifts with staff to set the day up for success
  • Maintain clear communication to provide consistent expectations and SOPs for all staff
  • Successfully perform office duties
  • Responsible for closing the counter down, putting together money drops for the bank, locking up, etc.
  • Keep POS updated and accurate and ensure all staff are fully trained on its proper use 
  • Take inventory weekly of all items to ensure no lapse in product availability
  • Order menu items each week as needed and verify invoices to ensure the cost of products brought in and products sold are accurate, communicate any errors or updates with accounting
  • Properly rotate stock using the first in first out system
  • Coordinate with the Digital Brand Manager as needed for social media posts and promotions 

Job Requirements:
  • Ability to come to work excited every day and ready to rock
  • Ability to handle and address conflict immediately and effectively
  • A passion for continuous improvement and learning
  • Proficient in Google Sheets and docs
  • 1 year of management experience 
  • Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies, and repetitive hand and wrist motion

Preferred Personal Characteristics:
  • Strong work ethic with the ability to multitask, prioritize, and adapt to changing situations 
  • Detail oriented
  • Driven to go above and beyond 
  • Ability to work in a fast-paced environment 
  • Dedication to teamwork
  • Friendly demeanor 

Compensation:
  • $17/hour guaranteed minimum

This position offers the following benefits:
  • Paid time off 
  • Company discounts and perks 
  • Healthcare plan: Medical, Dental & Vision 
  • Short and long-term disability coverage, life insurance, and AD&D 
  • Retirement planning
  • 16 paid hours for volunteer work in the community


About One Beer at a Time:

One Beer at a Time is the parent company of Brewery Vivant and Broad Leaf Brewery + Spirits. Both brands brew high-quality craft beer, operate from-scratch kitchens and provide spirits and more to satiate all appetites. We are a Certified B Corporation which means that we do our best to have a positive impact on the people we work & interact with and with the world around us. This can be seen in everything from our charitable giving goals to our benefits package. We opened Brewery Vivant in 2010 on Cherry Street in the East Hills neighborhood with a focus on traditional European beers and a mix of local favorites and French countryside menu items. Broad Leaf Brewery + Spirits opened in 2019 at the corner of 29th Street and Lake Eastbrook Blvd in Kentwood with a focus on modern American styles of beers, unique spirits and street food.

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