Notifier | Tyler, TX

13 hours ago

Tyler, United States ACRT Full time
ACRT, Inc.

About The Team  

At ACRT, we put safety first. Beyond that, our culture always has been, and always will be, about one thing: people. It’s about our employees, our customers, and the communities our customers serve. We empower the best people to help sustain our world. We’re the only independent national vegetation management consulting firm — giving us the freedom to put our clients first. We’re always looking for driven individuals with good customer service skills who love the outdoors and appreciate the support and independence we provide. We offer qualified training opportunities in areas where they are needed to help our customers reach their fullest potential, preparing them for what their work throws at them. 

 

About the Role 

The Notifier 1 reports to the Senior Consulting Utility Forester (Notification Supervisor) at ACRT Inc. This position will play a key role in providing an educational, personable, and professional interface with customers. This position requires a high degree of organization, excellent interpersonal communication skills, exceptional time management, and a willingness to travel as needed. 

What You’ll Do 

Communicate with Customers  

  • Interact with stakeholders, utility customers, and line clearance vendors 

  • Inform property owners of impending utility vegetation management through face-to-face interactions or leaving door hanger cards 

  • Answer questions from customers and property owners regarding utility vegetation management to the best of your ability 

  • May provide general information about utility vegetation management to customers, when applicable 

  • Refer customer or property owner’s complaints to the appropriate personnel when an inquiry cannot be directly answered right away 

  • Show courtesy and professionalism when interacting with customers and other employees 

Utility Vegetation Management Assistance 

  • Work in an independent environment and manage a geographical area for all vegetation related activities 

  • Work in varied terrain and inclement weather conditions with flexibility in scheduling 

  • Inspect electric utility hardware and report anything which may pose a hazard 

  • May be called upon to be trained to assist in storm restoration efforts 

Other duties as assigned. 

About You 

Must haves: 

  • Education: High School Degree or GED 

  • Experience: No experience is necessary. Employees will be trained. Must be 21 years of age or older. Must have a valid driver’s license and a clean driving record  

Nice to haves: 

  • Education: Associates Degree in Forestry or Horticulture 

  • Experience: One year of utility related experience 

Your Skills: 

  • Self-starter with excellent interpersonal skills, ability to multi-task, and work independently and as a team 

  • Excellent communication skills, comfortable interacting with customers 

  • Demonstrated critical thinking skills and ability to exercise good judgement to make good business decisions 

  • Competent computer skills including knowledge of Microsoft 365 

  • Ability to work outdoors in all weather conditions in a safe manner 

This role would not be a good fit if: 

  • You do not enjoy working independently 

  • You do not enjoy working outdoors 

  • May work nights and weekends as needed 

  • Are not comfortable driving a pickup truck or 4x4 off-road vehicle 

  • You do not have the ability to calmly communicate with customer conflicts 

Drug/Alcohol Testing:  

  • Drug/alcohol testing is required  

 

Where We Work  

  • Employees will take their company provided vehicle to where they need to report for the day per the supervisor’s or team lead’s assignments given for the day. They will generally not need to report to an office. 

 

Benefits 

Health and Safety 

  • Group health plans including medical/prescription, dental, vision and a variety of other coverage options 

  • Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability 

  • Flexible Spending Accounts or an option for a Health Savings Account with company match 

  • Company paid Employee Assistance Program (EAP) for all employees and eligible family members 

Retirement 

  • Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost 

  • Roth or Traditional 401(k) Retirement plan with company match  

Time Off 

  • Paid Vacation 

  • Paid Holidays 

  • Veterans Day paid time off for our veterans 

Perks 

  • Company vehicle and gas card 

  • Meal and travel per diems (allowances) 

  • Boot allowance 

  • Employee Assistance Program 

  • Certification reimbursement program 

Pay: $ an hour

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR

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