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Service Valet/Porter

2 months ago

Decatur, United States Asbury Automotive Group Full time

Service Valet/Porter - Nalley BMW

Decatur, GA 30030, USA Req #4327 Wednesday, August 21, 2024

About Asbury

Nalley Automotive is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVEvalues, focuses on the vision of becoming the Most Guest Centric Automotive Retailer.  At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized asone of the best places to work by both Newsweek and US News & World report. 

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Service Valet/Porter at Nalley BMW, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused Service Valet/Porter who will help us redefine the car-buying experience. Does this sound like you? Apply now

The Service Valet/Porter is the initial contact at the dealership for the arriving service customer. The Service Valet is tasked with meeting and greeting customers when they arrive for service, and checking them in for their appointment. It is the Service Lot Attendant's responsibility to move customer’s vehicles from the service drive to the shop.

Greet customers in a timely, friendly manner and obtain vehicle information at the customer’s vehicle when possible Assist the Service Advisor in helping customers while maintaining organization in the service drive Move the customers vehicle following the greeting process as outlined by management in a safe and secure manner Retain keys according to departmental safeguard procedures Actively promote effective working relationships with associates and departments in the dealership Follow dealership specific procedures for active vehicle delivery of the customers vehicle resulting in return visits and admirable (CSI) Customer Satisfaction Index Readily assist fellow dealership personnel in completing the work necessary to ensure full functioning of the dealership Ability to work outdoors and on your feet for extended periods of time Ability to operate manual transmission is highly preferred Must be a minimum of eighteen years of age Must have a valid driver's license Must be able to pass pre-employment screening (background and drug test)

Company Benefits:

Pay and Recognition:

Weekly pay Paid holidays & paid time off Deferred Holiday Pay Match Paid training Stock Awards(select management and front-line team member’s eligible

Insurance / Retirement:

Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans Up to 12 weeks paid pregnancy leave (disability leave) Paid Parental Leave Health savings Flex spending accounts (tax free) Short-term and Long-term disability plans Life Insurance (Whole Life and Term)

Learning, Tuition Assistance and Career Development:

Digital career path tool to assist with career development

Professional growth and development opportunities Additional advantages:

Student loan relief resources Employee assistance program Employee discounts on parts and service repairs Scholarship awards Opportunities to join our community service initiatives, which includes paid volunteer hours Aggressive Employee referral program with bonus opportunities

INDOTHER

Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.

Other details

Job Family Service Pay Type Hourly