IT Specialist

Scientific Drilling is looking for a IT Specialist to join our Applied Technologies Center in Paso Robles, CA. The ideal candidate will have a strong foundation in IT systems and infrastructure, along with experience in creating professional documentation and process guides.

Scientific Drilling is an independent directional drilling and wellbore navigation, surveying and logging service company serving customers worldwide. We are motivated by crafting innovative and elegant solutions to technically challenging problems.

Nestled between San Francisco and Los Angeles, the California Central Coast is described as the happiest place on earth. The area features 200+ wineries, fresh air, miles of beautiful beaches, and small-town appeal.

Essential Duties and Responsibilities:

• Manage and maintain network, servers, backups and backup media.
• Resolve problems in software and hardware components and technologies.
• Performs upgrades, updates, patches, and general maintenance tasks on servers, network, voice and data switches.
• Uses logic to solve problems with effective solutions
• Loads appropriate software packages such as operating systems, networking components.
• Identify and recommend systems upgrades including sourcing and costing.
• Contact and manage vendors regarding major hardware or software problems or defective products.
• May be required to work overtime, on-call as needed in response to outages planned and incidental.
• Develop training materials and procedures and train users in the proper use of hardware or software.
• Train and mentor team members.
• Provide telephone, in-person, and online support to end-users
• Installs, modifies and makes minor repairs to personal computer hardware and software systems, and provides technical advice and support to system users.
• Assist in the customization and adaptation of existing programs to meet users' requirements.
• Install hardware and peripheral components such as monitors, keyboards, printers, and disk drives on users' premises.
• Confer with staff, users, and management to establish requirements for new systems or modifications.
• Adhere to safety standards with Company HSE policies.
• Manage work station and practice good housekeeping techniques.
• Pursue every job with drive and determination.
• Use logic to solve problems with effective solutions.
• Perform other relevant duties as assigned by the needs of the business.

Job Knowledge, Skills and Abilities:

• Proficiency of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
• Proficiency with Unix/Linux, Microsoft Windows XP - 7, OpenLDAP/ Active Directory. Vast knowledge of Cisco IOS, Watchguard, or Vyatta router/firewall platforms.
• Proficiency with IPv4 and IPv6.
• Must be available for on call/afterhours emergencies and participate in a rotating on call schedule.
• Must be able to lift a minimum of 50 pounds, and able to work leaned or crouched over for extended periods of time.
• Must possess excellent customer-service skills, and the ability to communicate effectively with end-users, written or verbal.
• Ability to work in fast paced and results driven environment.
• Strong attention to detail and ability to multitask.
• Good organizational and communication skills.
• Learn quickly and adapt to new problems and situations.
• Ability to present oneself with professional appearance and behavior in accordance with dress code and Code of Conduct.
• Ability to meet all safety requirements.
• Ability to understand and follow instructions.
• Ability to read, communicate, and understand the English language.
• Ability to communicate effectively with managers and peers, both written and verbally.
• Adhere to established Company procedures and policies, work schedule, attendance standards and is punctual to work and meetings.
• Contribute to team effort by accomplishing related results.
• Ability to be a team player/builder.
• Must be tactful and able to resolve disputes between departments and settle personnel
• Possess the ability to be interactive with management staff and co-workers.
• Ability to communicate effectively with managers and peers, both written and verbally.
• Adhere to established company procedures and policies, work schedule, attendance standards and is punctual to work and meetings.
• Contribute to team effort by accomplishing related results, as needed.
• Possess the ability to be interactive with management staff and co-workers.

Education, Experience, Certification, and training:

• Bachelor's degree in computer science or a related field
• 5 years related work experience

Work Environment, Physical Job requirements and PPE:

Equipment (machines, tools, devices) used in performing the essential job function include but not limited to computers and related equipment, calculators, copiers, fax machines, telephone and vehicles. Ability to wear proper personal protective equipment (PPE), including but not limited to, safety glasses, hardhat, reinforced toed shoes, FRC coveralls, gloves, and ear plugs or muffs.

This job description describes the general duties and responsibilities and physical requirements associated with the position; it is not an exhaustive list of all duties, responsibilities, or skills required for the position.

The general duties and responsibilities and physical requirements associated with the position are subject to modification in order to reasonably accommodate individuals with disabilities. Some physical requirements may exclude individuals who pose a threat or risk to the health or safety to themselves or others.

This job description neither states nor implies that the listed general duties and responsibilities and physical requirements associated with the position are the only tasks expected of an employee. An employee is also required to follow any other job-related instructions and perform any other job-related tasks requested by their supervisor and not in violation of any applicable laws, regulations, or rules.

Requirements are representative of minimum levels of knowledge, skills, and abilities. To perform this job successfully, an employee must possess the abilities and aptitudes to perform each duty, responsibility, and physical requirement proficiently.

Employment at Scientific Drilling International is on an "at-will" basis.