Assistant Housekeeping Manager
3 weeks ago
Shangri-La Tokyo is seeking an Assistant Housekeeping Manager in Rooms Division.
Job Summary / Purpose
Under the direction of the Assistant Executive ousekeeper and Housekeeping Manager, Assistant Housekeeping Manager assists in planning, organizing, directing and controlling all aspects in guest room cleaning, inventory and linen supply activities, maintaining the established standards of cleanness, orderliness and attractive condition of guest floors.
Responsibilities
Customer Loyalty: Ensure all interactions with guests are handles professionally and with care adhering to hotels policies and procedures. People Management: Review and revises manning needs monthly. Monitor the implementation and progress of various training programmes on their effectiveness. Work Environments: Creates a positive and highly motivated working environment that promotes and develops teamwork. Operational Processes: Ensures regular maintenance and general cleaning are carried out in the guestrooms and corridors.Supervise daily room assignment.
Inspect all VIP rooms, guest floors, floor pantries and other areas daily.
Carries out checks on inventories with regards to linen and guestroom supplies
Administration: Assist Assistant Executive Housekeeper to analysis monthly reports and recommends opportunities for improvement.Job Summary / Purpose
Assistant Executive Housekeeper やハウスキーピングマネージャーの指示のもと
客室清掃に伴う清掃、備品、リネン管理発注管理の一連の業務で品質を保持管理する責任を負う。
Responsibilities
Customer Loyalty: ゲストに関わる案件をホテルのポリシーや手順に基づきプロフェッショナルとして対応する。 People Management: 人の配置やシフトを月間を通じて気を配り、効果的なトレーニングを行う Work Environments: 前向きで意欲的な職場環境とチームワークを推し進める。 Operational Processes: 客室やパブリックエリアの定期清掃やメンテナンスを行う。客室清掃のアサインを監督する。 VIP部屋、館内のパブリックエリアのインスペクションリネン、アメニティの在庫管理
Administration: 月間リポートを用意し、また改善箇所を助言するEssential Requirements:
Japanese native speaker or N1 level of proficiency with a reasonable standard of oral and written English. The third language such as Chinese is advantage. Knowledge of computers. Minimum 2 years Housekeeping Supervisor experience in an International Hotels. Displays initiative and able to lead and motivate the team. Commitment to professional values and integrityEssential Requirements:
日本語が母語又はＮ１レベルで、業務に支障のない範囲の英語の読み書きができる。中国語等のその他外国語力はプラス OPERAを含めるコンピューター操作経験 最低2年のInternational Hotelでのスーパーバイザー経験 自発的に行動し、またチームの意欲を率先できる プロとして言動・行動が職務に対して誠実であること
BENEFITS
Bonus Discretionary bonus shall be paid based on the business performance of SLTY, the Shangri-La Group and individual performance of the Employee.
Merit Salary Increment Salary shall be reviewed once a year based on the achievement of each Employee according the Companys discretion.
Canteen Eligible to have meals once a working day at cafeteria (Complimentary).
Complimentary Room and staff rate Eligible to book complimentary room and staff rate room in Shangri-La Group
福利厚生
賞与 シャングリ・ラ 東京、シャングリ・ラグループの業績および従業員個人の業績により支給します
昇給 年1回、会社の裁量により、各社員の業績に応じて給与を見直します
社員食堂 無料で社員食堂のビュッフェをご利用いただけます
無料宿泊・スタッフレート シャング・ラ グループホテルに無料宿泊・スタッフレートでの宿泊ができます
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