Restaurant General Manager

6 months ago

New Castle, United States Burger King Full time

Restaurant General Manager  

Reports to: Area Coach  

The Restaurant General Manager (RGM) is responsible for overseeing all aspects of restaurant operations, including staff management, customer service, and financial performance, ensuring the smooth operations of the store. They ensure all employees provide exceptional service, prepare and package food with care, and engage with guests, co-workers, and managers respectfully and proactively. The RGM works hands-on as needed, partners with the above-store team to execute the business plan, and leads by example to develop talent within the team. Importantly, the GM works to optimize operational efficiency and profitability, and enhance the guest experience while driving business growth. 

Essential functions include, but are not limited to: 

  • Supervises and trains restaurant-level employees, ensuring compliance with brand standards and labor laws. 
  • Manages staffing levels, recruits talent, and develops internal candidates for management positions. 
  • Treats employees with respect, recognizes their contributions, and holds them accountable for delivering excellent service and food quality. 
  • Maintains brand image through cleanliness, maintenance, and adherence to food safety requirements. 
  • Analyzes operational and financial performance, identifies trends, and implements action plans for long-term sales growth. 
  • Ensures all cash handling procedures are followed within the store.  
  • Considers cost/benefit impact of financial decisions, monitors costs, and adheres to budget goals. 
  • Demonstrates self-awareness, motivates others, and fosters a supportive environment for team members. 
  • Plans and executes shift operations efficiently, emphasizing cost control and teamwork. 
  • Leads with empathy and fairness, identifying and developing talent for future roles. 
  • Coordinates restaurant operations, including staffing, inventory management, and administrative duties. 
  • Focuses on continuous improvement, reviews practices, and resolves guest concerns promptly. 
  • Interacts with guests, responds to inquiries and complaints, ensuring positive resolution and guest recovery. 
  • Understands the impact of job responsibilities on Guests, Team, and Restaurant Operations. 
  • Ensures adherence to brand standards for service, food quality, and safety. 
  • Motivates and trains Team Members, ensuring compliance with safety and quality standards while maintaining a safe environment for guests and Team Members. 
  • Other duties as assigned. 

What Will Make You Successful: 

  • Must be at least 18 years of age.  
  • High school diploma or equivalent restaurant management experience.  
  • Communication in English is required, Spanish comprehension helpful. Fundamental requirements include reading, writing, math, and computer/POS skills.  
  • Previous experience as an Assistant Manager  / General Manager in a customer service environment with P&L experience. 
  • Strong leadership skills, including leading by example and remaining calm and professional in challenging situations. 
  • Ability to handle confidential information with discretion, looping in the right stakeholders for support when needed. 
  • Willingness to learn all areas of restaurant operations & work multiple stations.  
  • Knowledge of Food & Beverage performance metrics, product specifications, and management systems.  
  • Technically proficient in all aspects of food preparation, production, and delivery. Displays detailed knowledge of all key food handling/food safety procedures. 
  • Ability to display positive attitude and a genuine desire to make others happy and serve one another.  
  • Ability to treat others with respect and care. 
  • Strong communication skills, including verbal communication in Spanish and/or English.  
  • Self-motivated and action-oriented.  
  • Attitude that embraces learning. 
  • Willing to admit when you made a mistake, take accountability, and fix the issue.  
  • Prompt and regular attendance on assigned shifts - dependable and reliable.  
  • Must have reliable transportation to work and to company outside events / meetings.  
  • Must be available and willing to work a variety of days/times including weekends, evenings, and holidays. 
  • Must be able to work a minimum of 50 Hours per week. 
  • Physical Requirements: Lift, move, carry, and stack cartons up to 50 pounds from various heights to/from shelves.  Stand for long periods of time. Frequently squat or stoop to reach items on low shelves or off the floor. Routinely reach overhead, forward, and underneath shelves, counter, tables, and kitchen equipment. Requires frequent motions of bending, wiping, sweeping, and mopping. Frequent exposure to fluctuating temperatures in areas such as cooler, freezer, and cooking sections of the restaurant. Hazards include, but not limited to, slipping, tripping, burns, cuts, abrasions, and falls. 
  • Reasonable Accommodations: May be made to enable individuals with disabilities to perform the essential functions of the job.  

What You Can Expect From Us: 

  • Competitive salary and bonus program 
  • 401(k) with company match 
  • Medical, dental, vision Insurance 
  • Paid time off 
  • Ongoing career and leadership development 
  • Scholarship opportunities 
  • People-first culture 
  • Authentic, values-based leadership 

About the Company: 

Rackson is recognized as one of the top QSR operators in the US with a strong growth strategy and a commitment to values-based leadership. Putting people first is at the core of our company culture. Come be a part of our all-star team 

Every day, more than 11 million guests visit BURGER KING® restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING® is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.

  • Restaurant General Manager

    1 month ago

    New York, New York, United States Boqueria Restaurant Full time

    General Manager - Boqueria RestaurantWe are seeking an exceptional General Manager to lead our team at Boqueria Restaurant. As a natural leader with a coach's mentality, you will be responsible for providing exceptional hospitality to our guests and staff. Your attention to detail and ability to think like an owner will be essential in driving our...

  • Restaurant General Manager

    2 weeks ago

    New Castle, United States Taco Bell Full time

    Job Details Job Location: 017255 - New Castle - New Castle, DE Position Type: Restaurant General Manager Salary Range: Undisclosed Description Supervisor's Title Area Coach (AC) Directly Supervises Associate General Managers / Shift Managers / Hourly Crew Basic Purpose and Objectives of the Position The Restaurant General Manager (RGM) provides...

  • Restaurant General Manager

    4 weeks ago

    New York, New York, United States Boqueria Restaurant Full time

    General Manager Opportunity at Boqueria RestaurantWe're seeking a dynamic General Manager to lead our hospitality team at Boqueria Restaurant. As a seasoned leader, you'll be responsible for delivering exceptional guest experiences and driving business growth.Key Responsibilities:Lead a high-performing team to provide outstanding service and...

  • Restaurant General Manager

    4 weeks ago

    Castle Rock, Colorado, United States McDonald's Full time

    Restaurant General Manager Job DescriptionWe are seeking a highly skilled and experienced Restaurant General Manager to lead our McDonald's franchisee restaurant to success. As a Restaurant General Manager, you will be responsible for running a profitable restaurant and ensuring that it meets McDonald's critical customer standards of Quality, Service, and...

  • General Manager

    1 week ago

    New Albany, United States Arby's Restaurant Full time

    Manager, you will be the leader of your restaurant's Success! You will lead your Restaurant Management Team and Team Members through performance, engagement, and training initiatives. Great hiring, training, and retention are key to reach sales and p General Manager, Manager, Restaurant, Training

  • Restaurant General Manager

    4 weeks ago

    New Kensington, Pennsylvania, United States McDonald's Full time

    Restaurant General Manager Job DescriptionAt McDonald's, we're committed to providing our customers with a fast, accurate, and friendly experience every visit. As a Restaurant General Manager, you'll play a key role in ensuring that our restaurants meet the highest standards of quality, service, and cleanliness.Key Responsibilities:Lead a team of Department...

  • Restaurant General Manager

    2 months ago

    New York, United States Andreoni Recruiting Consultants Full time $85,000 - $95,000

    We are searching for a talented restaurant General Managers for a flagship location on Park Ave!  Fantastic growing company with a very cool culture!Job Description of Restaurant General Manager:Takes responsibility for growth & development by setting goals and leading his/her team.Seeks out knowledge without direction and has an entrepreneurial...

  • Restaurant General Manager

    4 weeks ago

    New York, New York, United States Pizza Hut Full time

    Restaurant General Manager Job DescriptionPizza Hut is seeking an experienced Restaurant General Manager to lead our team and drive business results. As a Restaurant General Manager, you will be responsible for overseeing the daily operations of our restaurant, including managing staff, controlling costs, and ensuring exceptional customer service.Key...

  • Restaurant Operations Manager

    3 weeks ago

    New Orleans, Louisiana, United States Link Restaurant Group Full time

    Job SummaryWe are seeking a highly motivated and experienced Restaurant Manager to join our team at Link Restaurant Group in New Orleans. As a Restaurant Manager, you will be responsible for supporting the daily business operations and ensuring that the team delivers exceptional service and quality standards.Key ResponsibilitiesQuality and Consistency:...

  • Restaurant General Manager

    2 months ago

    New Roads, United States Gecko Hospitality Full time

    Job DescriptionJob DescriptionRestaurant General ManagerWORLD’S LARGEST RESTAURANT COMPANYJump start your career with the ?World’s Largest Restaurant Company?, where we have fun and provide personal challenges and growth opportunities to all our employees. We are currently searching for Restaurant General Manager Professionals devoted to...

  • General Manager in Training

    3 weeks ago

    New Castle, United States Pizza King Full time

    HIRING AT MULTIPLE LOCATIONS!! Base training pay: $18.00 - $20.00 based on experience Salary compensation once solely operating a restaurant location New Castle - 500 S. Memorial Dr. Pizza King is in search of a General Manager in Training who is adaptable, self-motivated, and has a passion for customer service. All General Managers in Training must be able...

  • Restaurant General Manager

    4 weeks ago

    New York, United States Gecko Hospitality - NY Full time

    Job DescriptionJob DescriptionJob Title: Restaurant General ManagerLocation: New York City, NYJob Description:We are seeking a highly skilled and dynamic Restaurant General Manager to oversee operations at a bustling and upscale dining establishment in New York City. The ideal candidate will have extensive experience in restaurant management, a passion for...

  • Assistant General Manager

    3 weeks ago

    New Orleans, United States Link Restaurant Group Full time

    Link Restaurant Group was founded by James Beard Award winning executive Chef Donald Link and Stephen Stryjewski, with the goal to support the continuous growth of their family of restaurants in New Orleans. Currently that includes Herbsaint, Cochon, Cochon Butcher, Peche Seafood Grill, Gianna, La Boulangerie and Calcasieu Private Dining. Growing up in south...

  • Restaurant General Manager

    1 month ago

    New York, United States Gecko Hospitality - NY Full time

    Job DescriptionJob DescriptionJob Title: General ManagerLocation: The West Village, New York CityCompany Overview:Join an exciting new restaurant opening in the vibrant West Village, brought to you by a prominent restaurant group with over 30 successful locations in Russia and Georgia. We are seeking a dynamic General Manager with a passion for trendy and...

  • Restaurant Operations Manager

    1 month ago

    New Orleans, Louisiana, United States Link Restaurant Group Full time

    Job Summary:Link Restaurant Group is seeking a highly motivated and experienced Restaurant Operations Manager to join our team. As a key member of our management team, you will be responsible for supporting the daily business operations of our restaurant, ensuring that our team delivers exceptional quality and standards.Key Responsibilities:Execute and...

  • Restaurant General Manager

    2 weeks ago

    New York, United States Devita Hancock Hospitality Full time

    About the job Restaurant General Manager Pure Grit, a new vegan BBQ fast casual restaurant, is looking for a General Manager to open, and manage its first restaurant in New York City. Here are some of the exciting things we are looking for ... An entrepreneurial, hardworking individual who has the passion and dedication to play a vital role in a high-growth...

  • Restaurant General Manager

    2 months ago

    New York, United States Goodwin Recruiting Full time

    Job DescriptionJob DescriptionTo Apply for this Job Click HereWe are a growing company looking for a charismatic Restaurant General Manager, who demonstrates an exemplary work ethic, passion for the business, and strong leadership skills. If you have the ability to thrive in a high-volume environment and at least 3 years of experience as a Restaurant General...

  • General Manager

    2 months ago

    New Iberia, United States Loves Travel Stops & Country Store Full time

    Req ID: 445620Address: Hwy 90 & Hwy 14 - Exit 128A New Iberia, LA, 70560 Welcome to Love’s! Where People are the Heart of Our Success Restaurant General Manager Working at Love′s as a Restaurant General Manager is a very different job. We work hard for our customers and our teams. As a manager at Love′s, we empower you to be owner-operators and...

  • Restaurant General Manager

    2 weeks ago

    New Brunswick, United States On The Border Mexican Grill and Cantina Full time

    Salary Range: 85K - 90K + Bonus Our RESTAURANT GENERAL MANAGERS give it all they "GUAC"! The On The Border General Manager is responsible for all aspects of the restaurant's operations, maintenance, appearance, guest relations, management team and staff at all times. The Manager is responsible for maintaining OTB's standards for quality, service, safety,...

  • Restaurant General Manager

    1 month ago

    New Braunfels, United States Goodwin Recruiting Full time

    Job DescriptionJob DescriptionTo Apply for this Job Click HereWe have an immediate opening for a Restaurant General Manager in New Braufels. If you are currently a General Manager and are bilingual and fluent in Spanish we are looking for you! Apply now! We offer a solid salary range of $60,000 to $80,000 and a generous bonus and excellent...